Premiere Elements: PRE 10 Jumpy Video on MP4 Export (Mac 10.7.3)

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  • Updated 2 years ago
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I am using Premiere Elements 10 on a Macbook Pro 15" quad i7 OS-X 10.7.3.

I captured standard definition DV video via Firewire from a Sony DV (tape) camcorder (DCR-PC101) directly into Adobe Premiere. That .mov file plays back fine.

When I export by selecting "Share" "AVCHD" "MP4 - NTSC DV Standard", the playback of the resulting file in both Quicktime and MPEG Streamclip is VERY jumpy - unusable.

Advanced settings of "MP4 - NTSC DV Standard" are default (H.264, 720x480, 29.97, lower field, AAC). Tried changing output to progressive, but same result.

If I export same video as MPEG-2 with MP2 audio, Quicktime loses audio after about 5 seconds. Playback on MPEG Streamclip is fine.

Oddly enough, if I capture the same exact video from the camcorder via Firewire into iMovie, and then take the resulting .dv file(s), bring them into Premiere, and export them as MP4, it works fine.

It's unedited video by the way, about 5 min. long.

Just for further background, if I take the .mov file that Premiere creates when I import the DV video, and use MPEG Streamclip to convert it to MP4, that works fine.

So, it seems to be some internal Premiere problem between it's own .mov and the MP4 it's creating.

MPEG Streamclip's MP4 encoder works fine with the Premiere .mov file, and Premiere's MP4 encoder is happy with iMovie's .dv file. So, it seems something's not right inside Premiere.
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James Bonan

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Posted 7 years ago

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Brett N, Official Rep

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Would you be able to send us a file captured from your camera into Premiere Elements for examination and testing on our side?
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James Bonan

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Thanks Brett, I'd be happy to. The exisiting .mov file that resulted from the DV capture is about 1.3GB (about 10 min). The MP4 export that's jumpy is about 240MB. If there's a way to send those, let me know. Otherwise, I can experiment with making a shorter/smaller version.

Jim
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James Bonan

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Brett,

It looks like the original 1.3GB file would be best (it's 5:45 min, not 10). I can reproduce the problems described above with that file.

I tried re-capturing the same video in different lengths, but get different results:
25 sec: MP4 & MPEG2 all ok
1 min: MP4 ok, MPEG2, QT freezes video, audio ok
2 min: MP4 ok, MPEG2, QT video stutters (freezes) occasionally
5 min: MP4 STD (not progressive) stutters occasionally in QT. MPEG2 ok.

So, the original .mov capture is probably most useful to you.

Please let me know what is the best way to get it to you.
Rgds,
Jim
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James Bonan

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Hey Brett,

Are you still interested in this? Do you have a way for me to send the file to you?

Thanks,
Jim
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Brett N, Official Rep

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Yes, sorry, this forum topic got lost in the shuffle... I'll send you an email with information on how to share the file.
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Brett N, Official Rep

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I've got your files now and am sharing them with our engineers.
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Brett N, Official Rep

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Our engineers are reporting that they only see the behavior you report when the exported files are played back in Quicktime. When played in Premiere Elements or third-party players (such as VLC) the behavior doesn't appear.
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James Bonan

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Per my previous comments, the video is unusably jumpy when played back in Quicktime and MPEG Streamclip. In addition, as mentioned earlier, if I export the DV/MOV capture file as mp4 using MPEG Streamclip's encoder (a free program, unlike Premiere Elements), it works fine in Quicktime.

Separately, an MPEG2/MP2 audio export of the same video is unplayable in Windows Media Player (no audio).

Since Quicktime is the most prevalent mp4 player in both Macs and PCs, I don't think that "use another player" is a reasonable answer, if that is what you are suggesting.
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James Bonan

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Correction to above - MPEG2/MP2 audio export version plays fine on WMP (XP). Does not play fine on Quicktime (Lion).
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James Bonan

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Is Adobe still looking at this? Or are you suggesting that I abandon Quicktime?
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Brett N, Official Rep

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Let me check in with the engineers, I haven't heard anything further on this yet.
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shanhudao

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You may try iDealshare VideoGo to convert  MP4 to Premiere to Import MP4 to Adobe Premiere Pro