Premiere Elements: Crash when clicking on Disc Menus with Contents 1 installed

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  • Updated 6 years ago
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Hi
Check here please: http://forums.adobe.com/message/41932...
I purchased Premiere Elements 10 [awaiting for CD] and installed the Trial version in the meantime.

Please carefully read the last of my post as I pinpoint the culprit.

Thanks
M
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MDV

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  • concerned

Posted 6 years ago

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Brett N, Official Rep

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I've read through your posts on the Adobe forums. I have this question first of all, when you have Contents 1 installed and you start a new, blank project, do you still get a crash when clicking the Disc Menus tab? Or could this be related to some project specific settings/assets?
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MDV

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Hi
That is just what I was going to test tomorrow as I presume it is due to the PE7 pre-created project.
But if that is the problem, you need to publish a project converter or users will go mad.

I will let you know.

Another thing I noticed is the 'poor' editing control we have on templates - really basic and I will try and create one myself using a copy of a pre-made template.

But this has nothing to do with this query

Thanks
M
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MDV

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Last of it?

I [last night] loaded the project made with PE7 [without the 'Contents 1' and 'Contents 1 HD' load - as mentioned.

I could then load the DISC MENUS and add a 'New' menu from the PR10 listing and saved the project - I presumed PE10 would over-write the old one and it did!

This morning I created a New project with the same video and clicked on the 'DISC MENUS' and it loaded fine.

Closed program and installed 'Contents 1' only and tried to click on the 'DISC MENUS' tab using both, the New project and the old project and it works fine.

I also installed the last additional 'Content 1 HD' and it now works fine and does not crash.

My conclusion is, in my view Adobe should modify their 'Project Loading Script' to check for Project version prior PE10 and if not a PE10 - load a 'Automatically' basic one from PE10 and give a 'Window Alert' to the user and say something like:

Please note: this Project Disc Menus were added using PExx and they are not [listed or compatible] with this version of PE, but we have loaded a basic one that you can edit and change as you like using the PE10 editor.

That's it! After all the file were created with the VERY same Programme, but older version.

Is that so difficult?

User would go WOW Adobe, that is clever?

Regards all

M