Premiere Elements 2019 and HEVC Codec

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  • Updated 2 weeks ago
I just bought Premiere Elemenst 2019. I wanted to edit some 4K videos I had made with my gopro Hero 7.  First I couldn't play them but after downloading a HEVC extension, as Mircosoft calls it, I could play the videos. Then I tried to open them in Premiere Elements and all I get is the following error: "This type of file is not supported, or the required codec is not installed."
Obviously the codec is installed because I downloaded it before and was able to view the videos, so what is the problem here? Why isn't "this type of file" supported?
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Ivanushka

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Posted 4 weeks ago

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Chris Kidd

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I also have the same problem?  Any fix?
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Anubhav Jain

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Premiere Elements 2019 supports HEVC codec on Mac OS (10.13 or later), not available on Windows 10. For more information on supported formats, please visit the page:https://helpx.adobe.com/in/premiere-elements/kb/supported-file-formats.html

Thanks,
Anubhav