Premiere Elements 15: "no disk" error

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  • Updated 2 years ago
  • (Edited)
I’ve been using Premiere Elements 11 for some years now withoutproblems. A few days ago I purchased version 15 via download. Twice since,while doing some editing , a werfault.exe error popped up “There is no disk inthe drive. Please insert a disk into drive E:.”

I haven’t been able to reproduce this fault since, but a similarerror message does pop up consistently.

When I click on “Create” then “video collage” the collagetemplates do not load, and I get this error:

PremiereElementsEditor.exe – No Disk
There is no disk in the drive. Please insert a disk into drive H:.

On my PC drive H is a slot for Sony Memory Sticks that Ihave never used.

If I click cancel twice, the message goes away and the templatesappear. If I switch to another template by double clicking, the same errormessage pops up.

There have been a number of threads describing a similarproblem for PE13 but I’ve seen nothing for 14 or 15. I tried renaming theOldFilm plugin as suggested in some threads, but this had no effect. I’ve alsouninstalled and reinstalled PE15.

Is there a fix for this?

By the way, PE15 does not appear on the Adobe download page –the latest version available is PE14. Fortunately I kept a copy of the downloadfile, but if I hadn’t, is there a place where PE15 can be downloaded?
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DavidL

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Posted 2 years ago

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DavidL

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I've found a download page for Premiere Elements15. The Photoshop Elements equivalent download page only goes up to 14, though.
I'd still appreciate any help with the "no disk" error in Premiere Elements 15. Thanks.
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Lawrence Drane

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Is there an answer for this...I am getting the same error and I cannot use the program.
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andrew young

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Also looking for help with this.
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Bob Barry

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I'm getting the same thing too!
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Brad Bell

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I have never once had this error on my computer.  Today I installed a trial version of Adobe Premier Elements and I get the error everytime I exist the application.  So there is no question this is being caused by Adobe.  My E: drive is one of about 5 drives created by my card reader.  And I have never used this particular card format before.

I went into Control Panel --> Administrative Tools --> Computer Management --> Disk Management --> Right click on Drive E: --> Click Change Drive Letter --> Click Remote

Et voila, no more problem.

Adobe needs to fix this.  If you search for this error, it has been happening for years.
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tedinoue

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Very interesting. I had a similar problem but different solution. Seeing your note, I checked my computer and it didn't show the missing drive (D: in my case) in Explorer. But I have an external card reader that is mapped to D: when a card is installed. So I inserted a random SD card in there so that Windows would at least see a valid device at D:. Voila - no more Adobe errors.

So the simple workaround is to put a card in the card reader until Adobe fixes the problem, which seems like never since this error has been around for years.
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Dee Speck

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i am getting this error but it is not listing a particular drive and when I go through the path mentioned above, the only drive showing is the C: drive.  my error says drive\Device\Harddisk2\DR2.  Does that make any difference?  not sure what steps to take next.  Thanks