PREMIERE ELEMENTS 15 - can't import mp4 file on Win7 64bit

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  • Updated 11 months ago
When import this mp4 file https://www.dropbox.com/s/9eubp8mtdlvsqbn/big_buck_bunny.mp4?dl=0 into premier elements 15, a 'The importer reported a generic error' error occurs.

But when import this mp4 https://www.dropbox.com/s/qrbj44owfavagej/big_.mp4?dl=0, it's successfully imported.
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xuanyu huang

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Posted 11 months ago

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xuanyu huang

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Could anyone help to test if you can import them successfully into APE? Thanks