Premiere Elements 13: Can't burn to DVD, ISO or folder

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  • Updated 1 year ago
  • (Edited)
If burning to DVD it stops in an apparent infinite loop at 4%. For iso or folder it encodes media and appears to complete successfully, but there is nothing there. No file or folder is created. Very frustrating after several hours of encoding.

Operating system is Windows 8.1. Computer is brand new this week. There is over 500GB of free space.
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Mark Thornton

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  • frustrated

Posted 3 years ago

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Mark Thornton

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Note that a nearly 4GB .m2v file has been created, but not the desired output form.

I have updated to elements 13.1 which seems to be the latest version.
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Mark Thornton

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Exporting for use on a computer - as an mpg file does work, but this is not what we want. It does indicate nothing fundamentally wrong with the project.

Is there any extra information I could supply to help resolve this problem?
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Mark Thornton

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I have now found a previous project that does work, but have no idea what is different. Note that in each case Burn to Folder says it has completed successfully, just in the problem cases the target folder has not been created.
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Sandeep Singh, Official Rep

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Hi Mark,

Sorry for the trouble with Premiere Elements.
Please try to follow these steps:
1. Go to Edit > Preferences > General
2. Uncheck the check box for Use Hardware Acceleration
Try to burn the ISO / DVD.
if it does not work please try to remove any menu item you have on the project.
Let us know if this works.

Regards,
Sandeep
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Peter Blstak

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Same problem.
I noticed, that the problem can be caused by adding background sound (.wav) to DVD menu screen.
In my simple project,
- with sound in menu = no DVD output is created and
- without sound in menu = DVD output is created sucessfully.

But this does not help to my real project.
Removing background sound from menu did not help to produce DVD output.

It takes about 4 hours to render ma real project and I have tried it couple of times ... experimenting is very time consuming.

Has someone any solution that works for him ?
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Peter Blstak

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OK, so disabling Use Hardware Acceleration for Intel HD Graphics helped to produce DVD content.
Without HW acceleration it takes about
- 7% more time to render my DVD content
- about 200 % more time (3 times more) to render my MP4 (H264) content

I have Win 8.1 Pro and i7-5600u.

It would be nice, if Adobe Premiere Elements can use HW acceleration of nvidia GPUs.

Is it possible to create bug ticket to Adobe ? Where ?
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Airflad

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HI, here are four ways can burn DVD, if you are still interested in it, you can view them at this link:http://www.wikihow.com/Burn-a-DVD and if you want to encode DVD, you can check this site: http://www.videoconverterfactory.com/tips/dvd-to-h265.html, hope they are useful