Premiere Elements: PRE10 can't open PRE9 project: Error. [d:\pre\mediacore\mediafoundation\api\inc\Keyframe\Keyframe.h-142]

  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
PRE10 can no longer open a project created in PRE9 and edited and rendered in PRE10, giving this error:

PRE has encountered an error.
[d:\pre\mediacore\mediafoundation\api\inc\Keyframe\Keyframe.h-142]

If you click on "Continue" (the only option), it comes up with "The project could not be loaded, it may be damaged or contain outdated elements."

1. The first error is one BIG FAIL, for there is no such folder on my drive and should not be hard-coded into an application to begin with.

2. If the project is damaged, why not tell me WHERE exactly it may be damaged or WHICH are the outdated elements. If I look at the XML source, it looks just fine.

3. What NOW other than recreating the project? PRE9 cannot open it either, so something's f***ed.

Over to Adobe....
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Helmar

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  • annoyed.

Posted 4 years ago

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Helmar

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PS: The auto-saved projects also no longer open in PRE9 or 10.
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Satish Ramakrishnan, Employee

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For the issue that ends up in a corrupt project, please do the following:
1. Download perl from http://www.activestate.com/activeperl...
2. Open cmd prompt
3. Run this command from there
perl -p -e "s/([-0-9]+?),([0-9]{12,24})/$1.$2/g" damaged.prel >working.prel
4. Please specify the path for the prel files that cause the issue in place of the text “damaged.prel”
5. Reopen the project and let me know how it goes.

Regards,
Satish
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Jens Hillert

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This is not the solution for all project files this problem is not solved yet. (See my comment for the next post).
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Mohammad Tahseen, Employee

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Exact command with paths should go like

perl -p -e "s/([-0-9]+?),([0-9]{12,24})/$1.$2/g" C\Users\...\Desktop\AVCHD.prel >C\Users\...\Desktop\AVCHD_working.prel
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Jens Hillert

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This does not solve the problem with my file at all. I used the perl statement above to correct my file, BUT THE ERROR STILL OCCURS, just later.

My file opens, if I replace ";" by "," in the <Keyframes> lines with the following command:
HANDLE WITH CARE
perl -p -e "s/([-0-9]+?)\.([0-9]{12,24});([0-9]{15})/$1.$2,$3/g" damaged.prel >working.prel
HANDLE WITH CARE

The thing is, that I don't know if replacing ";" by "," characters breaks anything in the project. But at least the file opens. I would really like to send you my project file, so you might find a solution solving the file opening.
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Helmar

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I have used Windows 7 to use a restore point copy, which then opened the project just fine. As it was just one change, there was no real loss.

That said, thank you, Satish and Mohammad, for your help. I will keep this handy, should it occur again.

Kind regards,
Helmar
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Andrzej Bogacki

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I wrote corect path and it said its wrong.
I was testing on diffrent files in diffrent locations.

Adobe Elements 10, Windows 7 64BIT
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Jens Hillert

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Opening a project file results in the following Error when loading the project file: d:\pre\mediacore\mediafoundation\api\inc\Keyframe/Keyframe.h-142

After this, opening is cancelled.

This error occured in PRE 10. The file was initally created using PRE 9 and was opened successfully a few times in PRE 10. Later the error occured.

There exists a knowledge base article (see http://kb2.adobe.com/cps/925/cpsid_92..., which does not solve the problem: The error just pops up later when opening the file.

This reply was created from a merged topic originally titled
Error when loading the project file: d:\pre\mediacore\mediafoundation\api\inc\Keyframe/Keyframe.h-142.
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Kim Gabriel Hansen

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I have a crash with error:... keyframe/keyframe.h-142. I not a computer expert. What shall I do to slove the problem???

This reply was created from a merged topic originally titled
Premiere Elements: crash with error: keyframe.h-142.
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Kim Gabriel Hansen

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I'm not sure what the experts recommends? The solution to use a se-store point seems must promising?? Do you have an Idea?
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Marianne van Strien

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Dear Sir / Madam,

Onlangd I purchased premiere elements 10, but rather it gives problems.
Saved projects are no longer open with the following error occurs:

"Premiere Elements has encountered an error.

[d:\pre\mediacore\mediafoundation\api\inc\Keyframe/Keyframe.h-142]

CONTINUE
--------------

And in the next window:

-------------

Project could no be loaded. It's damaged oder has old elements

Because of this I have lost several projects. On the Internet, the problem appears to occur more frequently.
After contacting adobe I send you this message since it allows Premiere Elements is not workable.
Like to hear from you solve this problem.

Sincerely,
marianne

This reply was created from a merged topic originally titled
premiere elements 10 error [d:\pre\mediacore\mediafoundation\api\inc\Keyframe/Keyframe.h-142].
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David B, Official Rep

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Hi Marianne,

Please try the solution here to see if it resolves the issue

Keyframe.h-142 error | Opening projects | Adobe Premiere Elements
http://kb2.adobe.com/cps/925/cpsid_92...

-Dave
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Marianne van Strien

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Hi Dave,

Thank you very much the problem is resolved. This is the definitive solution to this problem or can go out more often and there will be a fix?

Regards Marianne
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Kim Gabriel Hansen

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I Cant make it work. Give me some more precise instructions. I would like to add an PDF file, but thats impossible.
Regards
Kim
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Jens Hillert

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Hello,

can someone please help me. The knowledge base article solution does not repair my file. I still cannot open it. The same error message occurs, but only later.

Regards
Jens.
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David B, Official Rep

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Kim/Jens,

You might try opening the project in the older version of Premiere Elements that created it if you still have it installed. Also, if you have backups of the project, test opening them as well. Beyond that, might be best to contact our technical support department for assistance.

-Dave
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Jens Hillert

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Hello David,

the project from PRE 9 could be initially loaded with PRE 10 successfully. Then I used PRE 10 to work on the project and all was fine. But when I opened the project later (now saved with PRE 10) the error above occured.

At this point I cannot open the project in PRE 9 anymore because this does not recognize the new file format. I also cannot open the project with PRE 10.

Fixing the file is my only option because I cannot open it, but as stated, the fix above does not help. I need to have another option to fix the file (it's about 2 hours of family video and needs to be ready at christmas as a gift).

Regards,
Jens.
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David B, Official Rep

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Hey Jens,

Might check in the same folder where you are saving the project to see if you have a "Premiere Elements Auto-Save" folder will backups. Also try running the solution from the article more than once on your project, its possible you might need to run it a couple times to fix it. Other than that, contacting support is your best bet.

-Dave
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Jens Hillert

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Hello David,

I tried contacting the support. But only just now (two days after registering PRE 10) I can choose PRE 10 in the support's drop-down list. I'll take that option.

Thanks for your help so far.

Regards
Jens
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Kim Gabriel Hansen

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I'm sorry that my Premiere has stopped working more than before. I can't start new projects, and when I try to open old projects from their file, Premiere stops due to an error, I am told. I have bought Photoshop/elements together - can I uninstall and install Premiere, or is it necessary to uninstall/install both programs???

Regards,
Kim
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Kim Gabriel Hansen

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I have tried to uninstall Premiere. I am not able to reinstall it. When I enter the serialnumber I am told its an invalid number. That bizarre, like Fraz Kafka. What can I do?
Regards
Kim Gabriel Hansen
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Anders Lundgren

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Please refer to the dialog here:
http://forums.adobe.com/message/4035732

My project was created using PRE 10. Currupted by the same program.

The user provided solutions in the thread does not solve the problem. Premiere Elements 10 corrupts the project files and is not able to open them. Since you are not aware of when the corruption takes place, keeping the program running will also corrupt all the auto-saves.

Like stated in the forum thread, is it possible the error depends on locale settings?

I'm running Windows 7 Home Edition, 64-bit version. The language is english but number formats are set to swedish.

This reply was created from a merged topic originally titled
Premiere Elements 10: Keyframe.h-142 problem when opening a project.
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Kim Gabriel Hansen

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The only solution that works is to start all over again. In the future: Create smaller parts of your project, and save them continously as MPEG computer files. You can combine them to the final movie in the end. Then you only have to re-create smaller parts of your project, if/when Adobe breaks down.
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Anders Lundgren

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Since all solutions presented here did not work for my project file, and I had a dead-line comming up, I created a script that fixes the damaged project files. It's a simple web page where you upload your file and get the fixed version back. It worked for my project file and I hope it'll work for you as well. You find the page here:

http://www.vibait.com/software/premiere-fix-keyframe.h-142/
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jan haveman

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@Anders
Thank you 1000 times. It worked for me also!!!
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Allen Hainer

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Why is this marked as solved? It seems to me that this is a critical bug in adobe premiere that should be fixed rather than offer a perl script work-around.

Thanks to Anders... His solution was the only one that worked for me. Too bad adobe haven't offered a reasonable solution or fixed the bug.

I've changed my windows settings to format numbers in "North American" format (1,000.00 instead of 1.000,00). Hopefully the problem will not re-occur.
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jean françois brogniart

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all this does not work for me impossible to open the damaged file.

of course I have opened a new project but this is not a solution because ican also spend many hours and waste them again if the crash still happen

Adobe should fix this bug

Jean from France