Include system specs/information when reporting a problem.

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  • Idea
  • Updated 3 years ago
  • (Edited)
I was thinking. If everyone who has a problem with an adobe program that it may be helpful to post your system specifications somewhere in your message. It would help the responders evaluate your questions easier.

=============system Specs===========
HP Pavilion HPE H8-1080T
I7 @970 6 core cpu 3.2g
 12g ram
 AMD radeon 7750hd 2g video card (driver 16.10.2)
 c:= Samsung 512g SSD
 e:= 1.5tb hdd
 Windows 10 pro, all updates.
 600w PS
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John Maguire

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Posted 3 years ago

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Victoria Bampton - Lightroom Queen, Champion

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Official Response
Good advice John. For anyone wanting to be really helpful, here are some hints and tips on how to post great bug reports and feature requests: How do I send a bug report or feature request to Adobe?
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David, Official Rep

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Howdy John,You are awesome and I couldn't agree with you more! Asking users who are encountering problems to post their system info is probably the most frequent thing I type here. I very much appreciate you sharing this.Thanks!David
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Bob Trlin

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