Photoshop: Possible improper memory allocation?

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  • Updated 10 months ago
  • (Edited)
I have purged.  I have shut down all other applications and processes.  I have clear my cache, reinstalled PS and upgraded the speed of my ram and this is still happening. I am also using all SSD drives in my workflow.




A further spec (should this matter) is that I am running a GTX1080ti vcard.

Does anyone have any suggestions?   
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John D'Angelo

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Posted 10 months ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I’m not exactly sure what your screen shot is showing me. Photoshop doesn’t auto-release memory for a number of reasons (primarily because it’s expensive performance-wise). See the official answers here, and the shortcut to purge RAM manually: https://feedback.photoshop.com/photos...
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John D'Angelo

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Thanks so much for the reply.

What that image is showing you is that my system is more than adequate to handle a 300mb file and there is no reason that I can find for PS to be allocating nearly 3GB of my memory to a single 300MB file. I would expect something closer to 600MB...

The first thing I mentioned in my post here was that "I have purged."  I did so because this is the most common response to this issue online and far from a solution to a much larger problem. There are countless posts here and on other sites reporting that purging isn't working properly.  I am hoping to learn of another method I am missing, aside from the usual suspects, to prevent this type of memory allocation.

Either way, your time is really appreciated!  Thank you so much!! :)
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Just to clear, are you saying that holding down the “Alt” key while selecting Purge > All nothing happens? Note you must hold down Alt or you won’t flush the RAM.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Also, your screen shot is immediately after launching Photoshop for the first time, then opening you 300 mb image? Or have you been running Photoshop and opening other files prior to opening your file?
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John D'Angelo

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I wasnt getting notified that you replied. So sorry I didnt get get.

Yes and yes :) I hold alt when purging and that is just after a hard reset and relaunching PS after stopping all other unnecessary processes.

I have a support ticket in and will post once I get that feedback. I have also had on going issues with PS saying scratch disks with over a TB of space are full so maybe this is all connected. If it is hardware related, at least others will know what to consider. Fun stuff haha and thank you again!