Lightroom 6.2.1: Problem when viewing images and video full screen (F key related)

  • 17
  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
Lightroom 6. (Standalone) W8.1 Pro. Hp, intel i7 3.3 16g mem.

1. Pressing F locks lightroom in full screen. Only way is out is using task manager to close lightroom. Tested on two different computers, same results.

2: Playing video in full screen mode, locks up lightroom, video does not scale correctly. Test on two computers same results.
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Bob

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Posted 3 years ago

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Johan Kok

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I have the same problem of the full screen mode locking up after upgrading to lightroom cc 2015. Its incredibly frustrating. I have to use task manager to get out. I have a dell xps 14z with windows 7 home. Intel core i7.
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John Bellingham

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It's the same on the Mac - I'm running quite an old machine (iMac from 2008), but it's up to using Lightroom. Every now and then I'm able to get out by pressing a key (sometimes even pressing 'F' again works), but most of the time have to force quit Lightroom.
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John Ellis

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One thing to try: Alt-Tab (Windows) or Cmd-Tab (Mac) to switch out of LR. That sometimes pokes recalcitrant programs.

I suspect this problem is specific to a subset of particular configurations, which means it will be harder for Adobe to reproduce and fix. Can you post a full-resolution screenshot of the LR window immediately before hitting F and LR getting stuck? That might provide clues about how to reproduce.
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Johan Kok

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Ok so mine is fixed now. After installing LR CC 2015 i continually had this problem. Then I tried to edit something in photoshop and was prompted to update ACR. After doing that problem was gone. Hope that helps.
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jeffrey donaldson

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My videos or slideshows won't play in adobe Lightroom CC 2015 even updated to 6.2 updates. I'm on Windows 10 and have Apple Quick Time player which is required. They played in on Windows 7.i also have the I tunes. They will play in Adobe Photoshp CC 2015. doesn't make sense to me. no specific answers just a run around ,You can pull an 80,00 pound trailer if you don't get the answer about the Tractor being broken.Last month . Time to get another program after this month.
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COURTNEY OLIVER

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AMEN
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jeffrey donaldson

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Oliver:If you can't help people on here Amen then don't say anything. It sad for 3 months no one gave me an answer.on how to fix it.I found out how to do it myself a few hours ago. I'm not going to share that information with anyone. just because we are on a site , is a far cry from calling it family.
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Victoria Bampton - Lightroom Queen, Champion

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Well done for tracking down the solution Jeffrey! Sorry we couldn't provide you with the answer you needed.
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COURTNEY OLIVER

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SORRY, DIDN'T MEAN TO UPSET YOU. I WAS JUST AGREEING.
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Sven Kohle

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I have the same issue on my iMac, latest OSX and LR 6.
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John Ellis

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Can you reliably reproduce this? If so, can you post a full-resolution screenshot of the screen just before you type "F"? That might help others reproduce the problem, which in turn will make it more likely Adobe will address the problem.
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Ben Fletcher

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Develop module, select heal/clone tool, press "F", it locks.
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Antoine Hawara

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I have the same problem and when it happens nothing works, I have to close Lightroom and start again, very frustrating indeed. I did not have this problem with Lightroom 5.

I am trying now a solution for Lightroom 5 which I found on the internet this morning, and here it is: after quitting LR press Shift + F after re-opening LR. I tested it and it seems to work so far, what I don't know is if I have to press press Shift + F every time I start LR?????
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Joseph Pisani

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Same problem on Macbook Pro 2013 model, Lightroom CC. Reliably can recreate the problem.
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John R. Ellis, Champion

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There's a long thread about a similar problem in LR 5. Not clear that it's the same problem, but you might try some of the proposed solutions discussed there:

http://feedback.photoshop.com/photosh...
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Ben Fletcher

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This is not the same problem. This problem did not occur in Lightroom 5. See my post below on how to reproduce this.
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James Hess

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I'm using Lightroom CC on a Windows 7 computer with 8 GB RAM. When I first installed CC I found that full-screen would not revert back to normal display in the Develop module. But I found that there were no problems reverting if I used full-screen in the library module. However, as time has passed, I'm finding that I can revert from full-screen most of the time now even in the develop module. I don't have a GPU, just integrated graphics. The full-screen feature in develop model is the only feature that has seemed sluggish at all for me.
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cfransw

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I never saw it mentioned here, but I (under Windows) always use Esc to get out of Fullscreen.
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Ben Fletcher

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I can confirm that I have this issue also. It is reliably reproducible when in the develop module, and the spot heal/clone tool is selected. None of the other tools in the row trigger this problem.
I have tested it on two computers. This is a serious bug that needs to be addressed, it's messing with my workflow!

(One can get around it by unselecting the tool before going full screen, but that's a pain if you have a lot of spot removal to do and want to check your progress as you go, like when you are processing a suite of shots of a puppy playing outside, like I am now.)
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Paul Mello

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I can confirm that I have this issue also. It is reliably reproducible when in the develop module, and the spot heal/clone tool is selected. Now that I understand that it's when I use the spot tool it happens. It just happened again...
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Chuck Comstock

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Just installed Lightroom CC (2015) and problem persists. MacBook Pro 15 Retina with all updates installed. Select Spot Removal, Adjustment Brush on just about any adjustment, press F (or Shift-F) and you can not exit out of full screen. I've tried every solution documented without success.
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Benjamin Warde, Employee

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Hi All,

I am able to reproduce the full screen problem when the Spot Heal tool is selected. I've reported the issue to the engineers.

Thanks,
Ben
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John R. Ellis, Champion

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Thanks!
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Ken Bruce

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Well thats great Ben ..When will it be fixed? This is something that must be driving people mad...
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Ben Fletcher

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Second that from Ken, let's have this fixed asap
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Ken Bruce

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Any Idea Ben when this will be fixed. This is very annoying. I try to make sure that the spot heal tool is not in use when going into full screen but forget sometimes and have to restart Lightroom.
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Chuck Comstock

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I wouldn't hold your breath, Ken. It's been going on for months if not years...
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Ken Bruce

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This is going to drive me mad. I start to import images and then start working on a picture go into full screen mode and it won't come out of it. I have to wait to do anything until pictures imported and the force quite program. Stop the insanity.........
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COURTNEY OLIVER

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This problem really sucks for a new comer who is just trying to learn.
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John R. Ellis, Champion

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The problem with the Spot Removal tool appears to have been fixed in LR 6.1.1 / CC 2015.1.1.
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COURTNEY OLIVER

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THAT IS WONDERFUL.
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Chuck Comstock

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Well, sort of. You can exit full screen but Spot Removal Tool will be closed and you'll have to invoke it again to continue using it. Still, better than nothing...
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COURTNEY OLIVER

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I noticed the brush tool and others will be closed also when you go into full screen but I can live with that. Maybe later they will fix that issue. Right now I'm happy with what I have.
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Antoine Hawara

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This reply was created from a merged topic originally titled The "F" full screen problem is BACK.

I had to revert to Lightroom 6.1.1 because the latest update not only messed up with the import function but also brought back the "F" problem that was resolved in 6.1.1. If you are using the Spot Removal and type F to get to the full screen mode, well you are going to stay in this mode for ever, unless you get out of Lightroom and start again. What a pity!!
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John R. Ellis, Champion

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Which "latest update"? CC 2015.2 / 6.2 or CC 2015.2.1 / 6.2.1?
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Antoine Hawara

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Not CC updates. The 6.2 update for the owned Lr
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Chuck Comstock

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Does anyone know how to revert the CC version?
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Chuck Comstock

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Thanks, John. I think I do sense some performance improvements in 2.1 so I may hang in there for a while. If it gets to be too annoying I now know how to revert! Thanks again...
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Benjamin Warde, Employee

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I am able to reproduce this problem as well in 6.2.1, I've reopened the bug in our bug database.

Thanks,
Ben
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Debby Thomas

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Updated to the latest Lightroom. Having trouble with freezing in full screen when I use 'F'. I have clients coming tomorrow so did a search for this problem and found this. This is going to make me look very unprofessional with my clients.

Any immediate solutions?
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John R. Ellis, Champion

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Revert back to CC 2015.1.1 / 6.1.1, as recommended by LR experts Victoria Bampton and Laura Shoe: http://www.lightroomqueen.com/how-do-...
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Antoine Hawara

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Make sure you are not using the Spot Removal, if it is on just press Done and you will have no problem using the "F". Please note that was my problem, I don't know if other features would create the same bug. Good luck.
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Antoine Hawara

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As for reverting back to 6.1.1 I had a several problems, one of them still persisting after biting the bullet and installing 6.2, the system keeps asking me to validate the account every time I open Lightroom!!!