poor customer service, LR4 to LR5 free upgrade

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  • Updated 5 years ago
free upgrade from LR4 to LR 5, its a pity, bought LR 4 on 18.06.2013, was told since adobe brought out LR5 you get a free update, send all the documents and details which were required, until now i am struggling with Adobe to get the free upgrade to LR5, the online help people confirmed it now 5 days ago that I will get it and they will send me a link within 24-48 hours. guess what, this was 5 days ago, and again nothing happened....very poor customer service!!!
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Joerg Drescher

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Posted 5 years ago

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