Poor Print from Elements 12.1 but good print from Windows Photo Viewer

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  • Updated 4 years ago
PC: Windows 8.1; SW: Elements 12.1; Printer: HP Deskjet 3520 w/ latest driver. JPEG picture prints correctly from Windows Photo Viewer, but prints poorly from Elements 12.1. Removed & reinstalled printer, still bad print. Repeated test multiple times with multiple file types (both .JPEG and .PSD files). Printed pictures have streaks and overall faded appearance with black color being gray or non-existent. What is causing this problem?
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Kevin Anthony

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Posted 4 years ago

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Chris Cox

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Check your settings in the HP driver dialogs when printing.
And check to see if HP has updated drivers available.

Windows Photo Viewer uses older, non color managed print APIs - so it isn't even comparable to printing from Photoshop, Elements, or Lightroom (using different parts of the driver).
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Kevin Anthony

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Thanks for the suggestion.