Lightroom: Poor migration experience

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  • Problem
  • Updated 11 months ago
  • (Edited)
First off, having all my full-resolution photos in the cloud and accessible on all devices is exactly what I want, so I was excited that this is now possible with Lightroom. I think it's a shame that you apparently had to make a whole new app with a different set of features to achieve this. Basically every single user now has to decide which subset of Lightroom features they prefer, which is an annoying and difficult task for everyone, and you're not providing nearly enough information to even help us make an informed choice.

I decided with the help of the wonderful table on The Lightroom Queen's web site that the full-size-in-the-cloud feature is more useful to me than the missing features are annoying so I migrated last night.

The migration completed without a hitch but there are two problems with my resulting library. I'm missing capture times that were manually set in Lightroom (I used them for scanned pictures and the occasional digital picture without EXIF), and some but not all of my manually set GPS locations are also missing.

Those problems are compounded by a few factors:

Firstly, I carefully checked the log files before and after migration and they gave no hint that some of my carefully-set data would be lost in the migration.

Secondly, setting those things manually are currently among the missing features in Lightroom CC, so I can't fix the data now, and because there's no clarity about the future direction of Lightroom CC and Lightroom Classic I can't even know for certain if you'll decide to add those features in the future. I can't tell from the information that is public whether CC will eventually get all the features from Classic, or whether it is targeting a different market segment and some features will be deemed unnecessary for those users.

Thirdly, Lightroom CC warned me that I can only import a catalog once, so apparently I can't just decide to go back to Lightroom Classic CC for now and migrate again later when migrating those things is fixed, or setting them manually is added. Can I clear my cloud library and then export my Classic library to a temporary library and import that? Maybe, but who knows.

So basically the whole thing has left me with a broken library, uncertainty about how to proceed, a wasted day, and negative feelings towards Lightroom in general. I've spent quite a few hours today researching the Lightroom alternatives, which is not a great sign when you've just released a major update.
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Jon Colverson

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  • frustrated

Posted 11 months ago

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Jon Colverson

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Update: I launched Lightroom Classic CC for the first time since migrating the library, and it immediately started syncing, and it appears that it has now fixed most of my missing manually-set capture times and locations.

And I see that I can use Classic CC and CC at the same time, which alleviates my concern about how to proceed.

I'm still annoyed at the paucity of information and that there are all these caveats about what will sync and what won't, but I'm less annoyed than I was
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Tony Giles

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I got lucky. A memory issue requiring me to reset preferences stopped me from migrating my catalogues. The new Lightroom seems enormously inferior to classic. I am still in need of cloud storage . Hopefully they design out some of these issues
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Victoria Bampton - Lightroom Queen, Champion

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> I launched Lightroom Classic CC for the first time since migrating the library, and it immediately started syncing, and it appears that it has now fixed most of my missing manually-set capture times and locations.

That's good to know. I'd agree that's a bug in the migration code.
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Selondon

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Hope it works out. This may be of interest.....
https://helpx.adobe.com/lightroom-cc/...

Adobe don’t recommend using both together but there are a few people that can give you advice on the pitfalls
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Rick Spaulding, Champion

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Hi Jon, 
Would you be willing to provide a full diagnostic report so our engineers can look deeper into this?
If so, follow these steps:
  1. In Lightroom CC open preferences
  2. Click on Account in the top left corner
  3. Hold down Option (Alt) key and click “Full Report” in the center of the screen
  4. Wait for log to generate then click “Show in Finder”
  5. Right-click highlighted zip file and choose “share link”
  6. In the window that opens in your browser, click the button next to the word “Private” to change it to “Public”
  7. Copy the URL and post it as a reply to this thread 
Thanks!