ELEMENTS - PNGs lose transparency after closing a file & then reopening

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  • Updated 3 years ago
  • (Edited)
I'm a digital scrapbooker trying out both PSE 13 & Photoshop Creative Cloud to decide if I should upgrade from PSE 11.

My problem is, after closing a document & then reopening it, the PNGs lose their transparency when I transform/resize them. These PNGs come directly from my hard drive and were created by digital scrapbooking designers.

This happens with both PSE 13 and PSE Creative Cloud trials. I've never encountered this problem with any past version of PSE.

Any ideas on what's going on? Thanks in advance for your help.
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Lynnette Dowling

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Posted 3 years ago

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