Photoshop CC 19.1: PNG Images Opens with Distortion

  • 165
  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
From time to time, when I open a png image, it will appear as bright, distorted lines.

I have deleted all Photoshop preference files, uninstalled the app, reinstalled it and restarted the computer. Does not prevent it from happening.

When it happens, I can quit Photoshop and reopen it and the png appears correctly. But then it will happen again later that day or the next. Rinse/Repeat.



Very annoying. Please get better quality control Photoshop. CC seems to get progressively worse in terms of bugs.

Photoshop 19.1
Mac osX 10.13.2
5k iMac
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Patrick Mauldin

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Posted 3 years ago

  • 165
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Shawnna Rennae Porter

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I reverted back to the 2017 version right away as well since everything was working fine on that release. Unfortunately I didn't have the time to work around the fault or record anything, I had to get working again pretty quick. But I was having the exact same issues outlined by everyone else here. Whenever I saved to PNG from my PSD doc I got a scrambled mess. Restarting solved temporarily on a single file but not across all files.

I did check to see if this distortion was only viewable on the affected computer / software, or if it was in fact a corrupted file - and the distortion carried over to every other program on every other computer.

Thank you to everyone working hard to resolve this!
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Jim Le Fevre

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Regardless of these issues I also wanted to second @Shawnna thank you to everyone (Hannah esp) for working hard to resolve this!
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Brad Oliver

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I've noticed a few other strange behaviors that all seem to occur with PNG files.

I do a lot of screenshots for mockups and I am often simply using macOS's built-in screenshot tools to create PNGs of running applications.  This started very recently, but when I open those PNG screenshots in PS (19.1.0) I am presented with the following dialog...

 


In addition, PNGs are often blank when opening with the image only appearing when I move the window.  Then, toggling layers in these file on-off these files (PNGs) has no effect.  Watch this screen capture video of my trying to open the PNG image of the dialog above and be prepared to be puzzled.

EDIT:  Sorry, CloudApp wasn't cooperating, so here it is on YouTube...



The toggling on-off of layers issue has even occured with PSD files, but a restart of PS seems to fix those.

I've never seen behavior like this before in prior PS versions. 
(Edited)
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Jonathan Reno

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Here too. Software is also extremely slow to open and layers lag, even in a very small project. I'm running the latest software. 
(Edited)
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Sandy Boles

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Im following this thread as I have exactly the same problem. So so annoying 
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Heather Sims

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Same problem..   It opens all distorted or photoshop crashes. keep sending in reports.  this is a big problem :(
Photoshop 19.1.0Mac High Sierra version 10.13.3
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Fabrizio Venanzi

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Happens to me as well!
It must be a bug between PNG screenshots and photoshop, because it's fine with other apps.

However I found a solution.
If you open your screenshooted file with Preview and save it again to JPEG, it opens okay with Photoshop.
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Morten Carlsen

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You can also open in Preview and hit select all and copy paste to Photoshop.

That will be the new standard I guess... You need another application to open a file and copy paste to Photoshop. That way adobe does not have to deal with File Systems when loading only when saving. But come another year or two one will probably need another app or plug for PS to achieve that too !!!
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Hannah Nicollet, Quality Engineer

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Hi Everyone,

Can you check something for me? Go to Window > Application Frame and see if that is checked. If it is checked, uncheck it (or vice versa) and then attempt to open your PNG again and let me know if it still appears corrupt.

Thank you,
Hannah
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Trevor

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Issue happens the same regardless.
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Piotr Karski

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It works for me, even after having checked again.
Thank you, Piotr
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Hannah Nicollet, Quality Engineer

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Thanks for letting us know, Trevor.
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Jim Le Fevre

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Aha! Having had a good run over the last couple of days I'm back into PNG problems!



I've just tried clicking Application Frame and opening the PNGs up again and it still does it...



I don't know if it's relevant but the glitching/degradation changes radically when cycling through things like 'Change Screen Mode (F)' and zooming in. Here is me cycling through screen modes...

 



and even getting back to the original screen mode and cycling through again it is different...





and zooming...




J!
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Caitlyn Burke

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Yes SAME
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Matt Martindale

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I also have had this problem. I didn't have time to trouble shoot this issue and provide the system report. I have since reverted back to 19.0.1 because I had to get things done and also had the issue with the lasso tool with the precise cursor crashing the app. Two things of note otherwise I wouldn't have chimed in: 1. I am a version behind on my Mac OS   
2. I opened a file that had png's that were placed as links, these linked files looked fine at first but soon as I did anything to the file they all got messed up.
Don't know if this will help.
Matt
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mat

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Exactly the same issue here:

Photoshop 19.1.0
Mac High Sierra version 10.13.3

MacBook Pro 15"
2.8 GHz Intel Core i7
16 GB 2133 MHz LPDDR3
Radeon Pro 560 4 GB
Intel HD Graphics 630 1536 MB

Having tried disabling GPU option in Performance prefs you mentioned. PNG opens fine in Preview/Quick Look.

Strangely enough, when I was trying to screen grab the effect with command+shift+4, repeatedly pressing the command key refreshed the screen with a new/different corrupted version with each keystroke
(Edited)
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Mathew Sargent

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I'm having this issue as well, though I hadn't quite pinpointed it to PNGs previously, but this makes sense:

https://feedback.photoshop.com/photoshop_family/topics/photoshop-cc-19-1-memory-issue
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Jesse Moore

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I also have this problem, have tried the above suggestions, and still random .pngs open with a glitch distortion. Any news yet on a fix? I have found the new version of CC to have a great many bugs...
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

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Hi Jesse,

Which suggestion did you try? Did you disable extensions in preferences? Just want to be clear since this thread is long.

Thanks,
Hannah
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Seth Lutsky

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Same issue with every PNG file I try and open. This is a horrible bug that needs to be fixed ASAP. Im running High Sierra 10.13.3 with Photoshop CC 19.1.0.
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Dallas Riffle

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Same here. Having to convert all PNGs to JPG or PSD to get them to work.
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Becca P

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I'm also having the same issue Sys info attached, happens to all pngs whether opened directly, or dragged in. Reboot photoshop, temporarily fixes the issue. Soon starts happening again.


Adobe Photoshop Version: 19.1.0 20180116.r.238 2018/01/16: 1153018  x64Number of Launches: 36
Operating System: Mac OS 10.13.3
System architecture: Intel CPU Family:6, Model:94, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 4000 MHz
Built-in memory: 32768 MB
Free memory: 17010 MB
Memory available to Photoshop: 29749 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Main Display
High DPI Monitor
Display Bounds: top=0, left=0, bottom=1440, right=2560
Display: 2
Display Bounds: top=0, left=-1920, bottom=1080, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="AMD Radeon R9 M390 OpenGL Engine"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon R9 M390 OpenGL Engine"
glgpu[0].GLRendererID=16915458
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Oct 31 2017 18:30:00)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=2048
clgpu[0].CLName="AMD Radeon R9 M390 Compute Engine"
clgpu[0].CLVendor="AMD"
clgpu[0].CLVendorID=16915456
clgpu[0].CLDriverVersion="1.2 (Dec 20 2017 17:28:06)"
clgpu[0].CLBandwidth=1.2279e+11
clgpu[0].CLCompute=804.292
nativegpu[0].NativeName="AMD Radeon R9 M390"
License Type: Subscription
Serial number: 94070981468028535972
GUIDBucket:
Application folder: /Applications/Adobe Photoshop CC 2018/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 465.7G, 317.5G free
Required Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/Plug-ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Plug-Ins/

Installed components:

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   dynamiclink.framework   dynamiclink   11.1.0.0   
   dvametadataUI.framework   dvametadataUI   11.1.0.0   
   UpdaterNotifications.framework   UpdaterNotifications   10.0.0.1   "10.0.0.1"
   AdobeExtendScript.framework   AdobeExtendScript   4.5.8.1   81.1150526
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   AdobeAGM.framework   AdobeAGM   4.30.87.39705   79.589342
   adobe_caps.framework   adobe_caps   10.0.0.6   1.584361
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   AdobePIP.framework   AdobePIP   7.4.1.109.46827   
   AdobePDFSettings.framework   AdobePDFSettings   1.4   
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.34320   79.562390
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   Cg.framework   NVIDIA Cg      
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   AdobeXMP.framework   AdobeXMPCore   79.160451   79.160451
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   dvaaudiodevice.framework   dvaaudiodevice   11.1.0.0   
   LogSession.framework   LogSession   7.4.1.109.46827   
   PlugPlugExternalObject.framework      8.5.0.87   
   AdobeScCore.framework   AdobeScCore   4.5.8.1   81.1150526
   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.0.38473   79.582907
   dvametadataapi.framework   dvametadataapi   11.1.0.0   
   CITThreading.framework         
   WRServices.framework         
   amtlib.framework   amtlib   10.0.0.221   
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.39705   79.589342
   boost_threads.framework   boost_threads   11.1.0.0   
   aif.framework   aif   6.0.00.1   1.
   AdobeCoolType.framework   AdobeCoolType   5.17.00.39705   79.589342
   dvamediatypes.framework   dvamediatypes   11.1.0.0   
   AdbePM.framework   AdbePM   2.5.00.377243   1.578146
   boost_date_time.framework   boost_date_time   11.1.0.0   
   AdobeMPS.framework   AdobeMPS   5.8.1.38423   79.582572
   dvaui.framework   dvaui   11.1.0.0   
   ahclient.framework   ahclient   3.0.0.6   
   ICUData.framework   ICUData   3.61   "gtlib_6.0" "." "21287"
   dvamarshal.framework   dvamarshal   11.1.0.0   


Required plug-ins:

   3D Studio 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Accented Edges 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 19.1, © 2014-2018 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Average 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “Average.plugin”
   Bas Relief 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   BMP 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Camera Raw 10.1 (864), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 10.1 (864), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Charcoal 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Chrome 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Cineon 19.1.0  © 2002-2018 Adobe. All rights reserved. - from the file “Cineon.plugin”
   Clouds 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Collada DAE 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Color Halftone 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Colored Pencil 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   CompuServe GIF 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Conté Crayon 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 19.1.0  © 2003-2018 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Crosshatch 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   De-Interlace 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dicom 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “dicom.plugin”
   Difference Clouds 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Diffuse Glow 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Displace 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dry Brush 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Eazel Acquire 19.1.0  © 2007-2018 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”
   Entropy 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Export Color Lookup Tables 19.1.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Extrude 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   FastCore Routines 19.1.0  © 1990-2018 Adobe. All rights reserved. - from the file “FastCore.plugin”
   Fibers 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Film Grain 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Filter Gallery 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Flash 3D 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Fresco 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glass 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glowing Edges 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Google Earth 4 KMZ 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Grain 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Graphic Pen 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halftone Pattern 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halide Bottlenecks 19.1.0  © 2018 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
   HDRMergeUI 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
   HSB/HSL 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IFF Format 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IGES 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Ink Outlines 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   JPEG 2000 19.1.0  © 2001-2018 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
   Kurtosis 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Lens Blur 19.1, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
   Lens Correction 19.1, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
   Lens Flare 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Liquify 19.1, © 2001-2018 Adobe. All rights reserved. - from the file “Liquify.plugin”
   Matlab Operation 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Maximum 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mean 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Measurement Core 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
   Median 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mezzotint 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Minimum 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   MMXCore Routines 19.1.0  © 1990-2018 Adobe. All rights reserved. - from the file “MMXCore.plugin”
   Mosaic Tiles 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Multiprocessor Support 19.1.0  © 1990-2018 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
   Neon Glow 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Note Paper 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   NTSC Colors 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
   Ocean Ripple 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   OpenEXR 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Paint Daubs 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Palette Knife 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Patchwork 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Paths to Illustrator 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   PCX 19.1.0  © 1989-2018 Adobe. All rights reserved. - from the file “PCX.plugin”
   Photocopy 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Photoshop 3D Engine 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “Photoshop3DEngine.plugin”
   Photoshop Touch ©2013-2018 Adobe. All rights reserved. - from the file “PSDX.plugin”
   Picture Package Filter 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 19.1.0  © 1989-2018 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PLY 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Pointillize 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 19.1.0  © 1989-2018 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PRC 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Radial Blur 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 19.1.0  © 2003-2018 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 19.1.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 19.1, © 1999-2018 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 19.1.0, © 2002-2018 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shake Reduction 19.1, © 2014-2018 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
   Shear 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “Solarize.plugin”
   Spaces 19.1.0, © 2015-2018 Adobe. All rights reserved. - from the file “Spaces.plugin”
   Spatter 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   STL 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Sumi-e 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Torn Edges 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   U3D 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Underpainting 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Virtual Reality Modeling Language | VRML 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Water Paper 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wavefront|OBJ 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Wind 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 19.1.0  © 1989-2018 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

   com.adobe.Butler.backend  2.0.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”
   com.adobe.inapp.purchase  2.11.27 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/purchase.html”
   New Document  2.1.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_CMDN_EXTENSION_2_1_1_004/fnft.html”
   Libraries  2.11.27 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html”
   Start  2.1.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_2_1_1_076/index.html”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Export As  3.1.2 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”
   Export As  3.1.2 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

Installed TWAIN devices: NONE
Photo of Becca P

Becca P

  • 3 Posts
  • 2 Reply Likes
Two... of many funky designs... two different png files.

Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 750 Posts
  • 348 Reply Likes
Thanks so much for including your system configuration and screenshots, Becca. That's extremely helpful.

Tonight I'm meeting with a user who is seeing this - hoping to isolate the problem and have a workaround to bring back to this thread.

Thanks,
Hannah
Photo of Esther Mols

Esther Mols

  • 7 Posts
  • 4 Reply Likes
I have the same problem, it just happened and then i found this thread after a Google search. It happens sometimes when I work in PS files with smart Objects. I also think since the update. 
iMac (Late 2013) + Wacom Cintiq
MacOSX 10.13.3
PS CC 19.1.0
(Edited)
Photo of Suset Bebelagua

Suset Bebelagua

  • 4 Posts
  • 1 Reply Like
I had been having the exact same issue on a brand new macbook pro, with 16GB of ram and a 2.8 GHZ i7 processor. 

I uninstalled my Photoshop, and after the reinstall, it hasn't happened again. I got some really awesome glitch images though! 

I'm sure I'm not the only one who has tried to do that, because I read someone experiencing the same issue after doing the same, but if you haven't already tried, that worked for me.




Photo of mat

mat

  • 3 Posts
  • 5 Reply Likes
Hi Hannah - just tried disabling Preferences > Plug-ins > Allow extensions to connect to the internet and Preferences > Plug-ins > Load extension panels and it's cured the problem.
I restarted, then turned them back on, restarted again and it's now fine! Thanks Hannah 
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 750 Posts
  • 348 Reply Likes
Hi Everyone,

Thank you for including your files and system info to help us get to the bottom of this issue. It has been submitted to our engineers and we're working on a fix. In the meanwhile, if your workflow permits disabling extensions, that seems to resolve the issue for everyone who has attempted it.

1. Go to Preferences > Plug-Ins > Filters & Extension Panels and then uncheck the boxes in the screenshot below
2. Restart Photoshop and open your png again.

Thanks,
Hannah

(Edited)
Photo of Ross Seaton

Ross Seaton

  • 5 Posts
  • 2 Reply Likes
Will do. Thank you!
Photo of Paul Latino

Paul Latino

  • 1 Post
  • 0 Reply Likes
Ahh! That worked like a charm. Thank you, Hannah!
Photo of Ross Seaton

Ross Seaton

  • 5 Posts
  • 2 Reply Likes
Unfortunately it was only temporarily successful for me. It worked fine yesterday, but this morning png’s are back to loading improperly
Photo of Suset Bebelagua

Suset Bebelagua

  • 4 Posts
  • 1 Reply Like
Ack same for me- everything is back to being glitchy.
Photo of one_b

one_b

  • 2 Posts
  • 0 Reply Likes
Worked – but  disables the CC-Libraries...
Photo of Esther Mols

Esther Mols

  • 7 Posts
  • 4 Reply Likes
Its back!!  Is there a solution already? 
(Edited)
Photo of Ross Seaton

Ross Seaton

  • 5 Posts
  • 2 Reply Likes
It happened again this afternoon. I snapped a screenshot (attached) and have included the system report below.

 


Adobe Photoshop Version: 19.1.0 20180116.r.238 2018/01/16: 1153018  x64
Number of Launches: 36
Operating System: Mac OS 10.13.3
System architecture: Intel CPU Family:6, Model:94, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2700 MHz
Built-in memory: 16384 MB
Free memory: 8216 MB
Memory available to Photoshop: 13450 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 128K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Main Display
High DPI Monitor
Display Bounds: top=0, left=0, bottom=1050, right=1680
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=2
NumCLGPUs=2
NumNativeGPUs=2
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="AMD Radeon Pro 455 OpenGL Engine"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon Pro 455 OpenGL Engine"
glgpu[0].GLRendererID=16915465
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Oct 31 2017 18:30:00)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1536
clgpu[0].CLName="Intel(R) HD Graphics 530"
clgpu[0].CLVendor="Intel Inc."
clgpu[0].CLVendorID=16925952
clgpu[0].CLDriverVersion="1.2(Dec 19 2017 21:05:50)"
clgpu[0].CLBandwidth=2.26885e+10
clgpu[0].CLCompute=96.1148
nativegpu[0].NativeName="Intel(R) HD Graphics 530"
glgpu[1].GLVersion="2.1"
glgpu[1].IsIntegratedGLGPU=0
glgpu[1].GLMemoryMB=2048
glgpu[1].GLName="AMD Radeon Pro 455 OpenGL Engine"
glgpu[1].GLVendor="ATI Technologies Inc."
glgpu[1].GLVendorID=4098
glgpu[1].GLRectTextureSize=16384
glgpu[1].GLRenderer="AMD Radeon Pro 455 OpenGL Engine"
glgpu[1].GLRendererID=16915465
glgpu[1].HasGLNPOTSupport=1
glgpu[1].CanCompileProgramGLSL=1
glgpu[1].GLFrameBufferOK=1
glgpu[1].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[1].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[1].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[1].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[1].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[1].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[1].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[1].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[1].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[1].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[1].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[1].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[1].CLPlatformVersion="1.2 (Oct 31 2017 18:30:00)"
clgpu[1].CLDeviceVersion="1.2 "
clgpu[1].IsIntegratedCLGPU=0
clgpu[1].CLMemoryMB=2048
clgpu[1].CLName="AMD Radeon Pro 455 Compute Engine"
clgpu[1].CLVendor="AMD"
clgpu[1].CLVendorID=16915456
clgpu[1].CLDriverVersion="1.2 (Dec 20 2017 17:28:06)"
clgpu[1].CLBandwidth=6.64834e+10
clgpu[1].CLCompute=203.126
nativegpu[1].NativeName="AMD Radeon Pro 455"
License Type: Subscription
Serial number: 91190545649835475903
GUIDBucket:
Application folder: /Applications/Adobe Photoshop CC 2018/
Photoshop scratch has async I/O enabled
Scratch volume(s):
 Startup, 465.6G, 128.1G free
Required Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/Plug-ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Plug-Ins/

Installed components:

  dvametadata.framework   dvametadata   11.1.0.0   
  AdobeXMPScript.framework   AdobeXMPScript   79.160451   79.160451
  ICUUnicode.framework   ICUUnicode   3.61   "gtlib_6.0" "." "21287"
  ICUConverter.framework   ICUConverter   3.61   "gtlib_6.0" "." "21287"
  AdobeCrashReporter.framework   AdobeCrashReporter   7.6.0   
  boost_system.framework   boost_system   11.1.0.0   
  AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"
  AdobeACE.framework   AdobeACE   2.20.02.39705   79.589342
  AdobeOwl.framework   AdobeOwl   5.2.11   
  mediacoreif.framework   mediacoreif   11.1.0.0   
  manta.framework   manta   2.0.00.1   1.
  dvaunittesting.framework   dvaunittesting   11.1.0.0   
  AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.34320   79.562390
  k2.framework   k2   1   
  AIDE.framework   AIDE   1.5.0.36540   79.574279
  dynamiclink.framework   dynamiclink   11.1.0.0   
  dvametadataUI.framework   dvametadataUI   11.1.0.0   
  UpdaterNotifications.framework   UpdaterNotifications   10.0.0.1   "10.0.0.1"
  AdobeExtendScript.framework   AdobeExtendScript   4.5.8.1   81.1150526
  boost_filesystem.framework   boost_filesystem   11.1.0.0   
  AdobeBIB.framework   AdobeBIB   1.2.03.39705   79.589342
  AdobeXMPFiles.framework   AdobeXMPFiles   79.160451   79.160451
  AdobeLinguistic.framework      22175   
  dvaplayer.framework   dvaplayer   11.1.0.0   
  PlugPlugOwl.framework   PlugPlugOwl   8.5.0.87   
  AdobeAGM.framework   AdobeAGM   4.30.87.39705   79.589342
  adobe_caps.framework   adobe_caps   10.0.0.6   1.584361
  AdobeSVGRE.framework   AdobeSVGRE   6.0   79.588619
  AdobePDFL.framework   AdobePDFL   15.0.0.38423   79.226411
  dvacore.framework   dvacore   11.1.0.0   
  AdobePIP.framework   AdobePIP   7.4.1.109.46827   
  AdobePDFSettings.framework   AdobePDFSettings   1.4   
  AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.34320   79.562390
  dvatransport.framework   dvatransport   11.1.0.0   
  Cg.framework   NVIDIA Cg      
  boost_signals.framework   boost_signals   11.1.0.0   
  AdobeXMP.framework   AdobeXMPCore   79.160451   79.160451
  AdobeJP2K.framework   AdobeJP2K   1.2.2.38423   79.266298
  dvaaudiodevice.framework   dvaaudiodevice   11.1.0.0   
  LogSession.framework   LogSession   7.4.1.109.46827   
  PlugPlugExternalObject.framework      8.5.0.87   
  AdobeScCore.framework   AdobeScCore   4.5.8.1   81.1150526
  AdobeSVGAGM.framework   AdobeSVGAGM   1.0.0.38473   79.582907
  dvametadataapi.framework   dvametadataapi   11.1.0.0   
  CITThreading.framework         
  WRServices.framework         
  amtlib.framework   amtlib   10.0.0.221   
  AdobeBIBUtils.framework   AdobeBIBUtils   1.1.39705   79.589342
  boost_threads.framework   boost_threads   11.1.0.0   
  aif.framework   aif   6.0.00.1   1.
  AdobeCoolType.framework   AdobeCoolType   5.17.00.39705   79.589342
  dvamediatypes.framework   dvamediatypes   11.1.0.0   
  AdbePM.framework   AdbePM   2.5.00.377243   1.578146
  boost_date_time.framework   boost_date_time   11.1.0.0   
  AdobeMPS.framework   AdobeMPS   5.8.1.38423   79.582572
  dvaui.framework   dvaui   11.1.0.0   
  ahclient.framework   ahclient   3.0.0.6   
  ICUData.framework   ICUData   3.61   "gtlib_6.0" "." "21287"
  dvamarshal.framework   dvamarshal   11.1.0.0   


Required plug-ins:

  3D Studio 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
  Accented Edges 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Adaptive Wide Angle 19.1, © 2014-2018 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
  Angled Strokes 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Average 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “Average.plugin”
  Bas Relief 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  BMP 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Camera Raw 10.1 (864), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
  Camera Raw Filter 10.1 (864), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
  Chalk & Charcoal 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Charcoal 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Chrome 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Cineon 19.1.0  © 2002-2018 Adobe. All rights reserved. - from the file “Cineon.plugin”
  Clouds 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”
  Collada DAE 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
  Color Halftone 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Colored Pencil 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  CompuServe GIF 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Conté Crayon 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Craquelure 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Crop and Straighten Photos 19.1.0  © 2003-2018 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
  Crop and Straighten Photos Filter 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Crosshatch 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Crystallize 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Cutout 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Dark Strokes 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  De-Interlace 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Dicom 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “dicom.plugin”
  Difference Clouds 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”
  Diffuse Glow 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Displace 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Dry Brush 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Eazel Acquire 19.1.0  © 2007-2018 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”
  Entropy 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
  Export Color Lookup Tables 19.1.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
  Extrude 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  FastCore Routines 19.1.0  © 1990-2018 Adobe. All rights reserved. - from the file “FastCore.plugin”
  Fibers 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Film Grain 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Filter Gallery 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Flash 3D 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
  Fresco 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Glass 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Glowing Edges 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Google Earth 4 KMZ 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
  Grain 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Graphic Pen 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Halftone Pattern 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Halide Bottlenecks 19.1.0  © 2018 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
  HDRMergeUI 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
  HSB/HSL 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  IFF Format 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  IGES 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
  Ink Outlines 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  JPEG 2000 19.1.0  © 2001-2018 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
  Kurtosis 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
  Lens Blur 19.1, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
  Lens Correction 19.1, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
  Lens Flare 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Liquify 19.1, © 2001-2018 Adobe. All rights reserved. - from the file “Liquify.plugin”
  Matlab Operation 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
  Maximum 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
  Mean 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
  Measurement Core 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
  Median 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
  Mezzotint 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Minimum 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
  MMXCore Routines 19.1.0  © 1990-2018 Adobe. All rights reserved. - from the file “MMXCore.plugin”
  Mosaic Tiles 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Multiprocessor Support 19.1.0  © 1990-2018 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
  Neon Glow 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Note Paper 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  NTSC Colors 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
  Ocean Ripple 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  OpenEXR 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Paint Daubs 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Palette Knife 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Patchwork 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Paths to Illustrator 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  PCX 19.1.0  © 1989-2018 Adobe. All rights reserved. - from the file “PCX.plugin”
  Photocopy 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Photoshop 3D Engine 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “Photoshop3DEngine.plugin”
  Photoshop Touch ©2013-2018 Adobe. All rights reserved. - from the file “PSDX.plugin”
  Picture Package Filter 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
  Pinch 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Pixar 19.1.0  © 1989-2018 Adobe. All rights reserved. - from the file “Pixar.plugin”
  Plaster 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Plastic Wrap 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  PLY 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
  Pointillize 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Polar Coordinates 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Portable Bit Map 19.1.0  © 1989-2018 Adobe. All rights reserved. - from the file “PBM.plugin”
  Poster Edges 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  PRC 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
  Radial Blur 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Radiance 19.1.0  © 2003-2018 Adobe. All rights reserved. - from the file “Radiance.plugin”
  Range 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
  Render Color Lookup Grid 19.1.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
  Reticulation 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Ripple 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Rough Pastels 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Save for Web 19.1, © 1999-2018 Adobe. All rights reserved. - from the file “Save for Web.plugin”
  ScriptingSupport 19.1.0, © 2002-2018 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
  Shake Reduction 19.1, © 2014-2018 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
  Shear 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Skewness 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
  Smart Blur 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Smudge Stick 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Solarize 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “Solarize.plugin”
  Spaces 19.1.0, © 2015-2018 Adobe. All rights reserved. - from the file “Spaces.plugin”
  Spatter 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Spherize 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Sponge 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Sprayed Strokes 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Stained Glass 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Stamp 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Standard Deviation 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
  STL 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
  Sumi-e 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Summation 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
  Targa 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Texturizer 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Tiles 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Torn Edges 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Twirl 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  U3D 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
  Underpainting 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Vanishing Point 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
  Variance 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
  Virtual Reality Modeling Language | VRML 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
  Water Paper 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Watercolor 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
  Wave 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Wavefront|OBJ 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
  Wind 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
  Wireless Bitmap 19.1.0  © 1989-2018 Adobe. All rights reserved. - from the file “WBMP.plugin”
  ZigZag 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions: NONE

Installed TWAIN devices: NONE
Photo of Ross Seaton

Ross Seaton

  • 5 Posts
  • 2 Reply Likes
Also, after restarting again, the png loaded properly but when I went to transform the image with cmd+T the png corrupted. A restart of PS was required to transform the png
Photo of Jim Le Fevre

Jim Le Fevre

  • 14 Posts
  • 12 Reply Likes
I'm certain this thread needs no more examples however an interesting thing happened just now. Having previously suffered from PNGlitchTM (see earlier posts) it seems to have gone away for a little while until now but a little differently.

I was just working on a .psd which has an embedded PNG Smart object and it opened up absolutely fine....


 I needed to 'rotate canvas' and so did so via 'Image/Image Rotation/Rotate 90degrees' and it went PNGlitch on me.



It was being fed directly into After Effects and the exact same pixel perfect glitchness has followed all through that chain..




From that point onwards opening any PNG in Photoshop gave me PNGlitch.

Closing and restarting Photoshop has allowed me to now open PNGs however opening up that previous psd with the embedded PNGlitch opened it up with exactly the same pixel perfect glitch. Now the only reason I find this strange is...
1) That it happened while I was using a document with a PNG (which has never happened to me before, it was always in opening it)
and
2) The pxiel-perfectness has never happened either - that is when it's PNGlitched before any zooming in and out radically changed the glitch.

Anyhow, hope you're managing to make sense of this Hannah, we are all rooting for you!
Photo of Matt Martindale

Matt Martindale

  • 3 Posts
  • 2 Reply Likes
Since the fixed issues list for 19.1.1 doesn't include a fix for the png glitch issue, I am correct in assuming that upgrading to 19.1.1 will not fix this issue?
Photo of Matt Martindale

Matt Martindale

  • 3 Posts
  • 2 Reply Likes
OK, Thanks it sounded like you guys were having issues re-creating the issue and tracking it down.
Photo of Cristen Gillespie

Cristen Gillespie

  • 2057 Posts
  • 722 Reply Likes
> This issue is turning out to be more complicated. We are actively working on it. Our hope is that it will be resolved in the next release.>

I can see why this is more complicated that anyone would guess. It just happened again to me—with weeks of not happening at all. I would have thought running a filter would affect it more often, since I run one of two 3rd party filters almost every day. Extensions? They're always plugged in and ready to run, whether I use them or not, and today I didn't use any of them except Doco, which I use daily. Nothing at all unusual was involved. 3 layers, no Background layer, and all I did was drag a PNG file into the document and got the messed up preview. That occurred with any PNG file I dragged in until I quit and relaunched, which is what fixed it the only time it occurred before.

Oh, both times it's occurred, the file was unsaved. But that's normal when I start out, too. And the document was Adobe RGB, but some of the elements being dragged into it were sRGB. Again, nothing uncommon. If there are other steps to take with something this random and infrequent, let me know.
Photo of Ryan Field

Ryan Field

  • 2 Posts
  • 2 Reply Likes
Hi Hannah,

Not sure if you're aware, but this bug is also in InDesign!
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 750 Posts
  • 348 Reply Likes
Hi Ryan,

I'm not sure if anyone was aware of that, but I appreciate the information. I'll see if there's an InDesign case related to this also.

Thanks,
Hannah
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 750 Posts
  • 348 Reply Likes
Hi Ryan,

I didn't find a case for this filed with InDesign. Do you have any screenshots that you could share of this behavior happening in that app? Feel free to either post it here or email me anything that would help them see the problem and I'll include it in the case.

Thanks,
Hannah

Photo of Sergio Cárdenas

Sergio Cárdenas

  • 11 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled Screenshop Bug in Photoshop CC 2018.

Mac OS Screenshots appear glitched when opened in Photoshop CC 2018
Photo of Ryan Field

Ryan Field

  • 2 Posts
  • 2 Reply Likes
This bug is also affecting InDesign!
Photo of PECourtejoie

PECourtejoie, Champion

  • 906 Posts
  • 335 Reply Likes
Hello, please report the issue (with a link to this thread) on https://indesign.uservoice.com