Photoshop Express: Plus of Camera Pack didnt appear on the app in IPAD

  • 5
  • Problem
  • Updated 6 years ago
  • Solved
  • (Edited)
I bought the app PS Express for my iphone 4, and i bought the plus of Camera pack.
I installed it in my Ipad and this app appear like i didnt bouht the plus of Camera PAck.
I would like some help to fix that mistake. Thanks
Photo of gemacb_1984

gemacb_1984

  • 2 Posts
  • 0 Reply Likes

Posted 7 years ago

  • 5
Photo of Charlie D

Charlie D, Official Rep

  • 807 Posts
  • 80 Reply Likes
Don't worry, only a single purchase is required to enable the Camera Pack on all your devices, as long as you're using the same Apple ID on each device.

In Photoshop Express app Settings, go to Purchases, and tap the button 'Restore Purchases' and enter your iTunes account info as needed.
Photo of gemacb_1984

gemacb_1984

  • 2 Posts
  • 0 Reply Likes
Thank you very much! :) already solved with your help
Photo of Aaron Young

Aaron Young

  • 1 Post
  • 0 Reply Likes
Thank you very much - very helpful.
Photo of Glynne Owwn

Glynne Owwn

  • 1 Post
  • 0 Reply Likes
I purchased the Adobe Camera Pack upgrade for Photoshop Express on my IOS device and have been informed that upon re-installing the app my purchase has not been recognized. I sent a complaint to Apple and have been redirected to this page. I refuse to re purchase that which is mine (the Adobe Camera Pack) and wish to have this remedied as soon as possible.

Thank you for your time.

This reply was created from a merged topic originally titled
Why can't I access the Adobe Camera Pack upon re-installation of the App (IOS device)?.
Photo of Hidayah Anak Aman

Hidayah Anak Aman

  • 1 Post
  • 0 Reply Likes
i purchased the camera pack on my previous iphone. i cant restore it despite signing in to my itunes id.

This reply was created from a merged topic originally titled
I cant restore my camera pack package on PS express!!.!!! I spent $4.99 on it. And recently got an exchanged iphone!! Now i cant restore it. Help!!!.
Photo of michelle orellana

michelle orellana

  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled
I bought the upgrade pack already but switched phones and now it's not recognizing it.
Photo of Paulina Goodwin

Paulina Goodwin

  • 1 Post
  • 0 Reply Likes
As the message subject, I purchased the camera pack addition and have reinstalled photoshop but its not showing anymore.

I have reinstalled photoshop once before and it did appear then, all you had to do was re-add it without cost.

thanks

This reply was created from a merged topic originally titled
Reinstalled photoshop £2.99 camera pack purchase not showing. How to resolve?.
Photo of smriti mehra

smriti mehra, Employee

  • 29 Posts
  • 2 Reply Likes
Hi Paula,

Just wanted to check if you could enable your camera pack after the reinstall. As mentioned in the earlier posts, you can restore your purchase as follows:

In Photoshop Express app Settings, go to Purchases, and tap the button 'Restore Purchases' and enter your iTunes account info as needed.

Hope this helps!