Photoshop Mobile: How do I cancel my subscription or request a refund?

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  • Question
  • Updated 6 months ago
  • Answered
  • (Edited)
Hi, I checked the subscriptions and thought that I had subscribed to Photoshop, I wanted to cancel the subscription and clicked something, but it turned out that I connected on the contrary. can I get the money back? I do not use this program, and money is very necessary, please
Photo of Анастасия Данильченко

Posted 6 months ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
It looks like your subscription is through Apple/iTunes.

Any subscription that you purchase from the App Store is managed by Apple through your iTunes account. You can cancel your subscription using the App Store app on your iOS devices.

For step-by-step instructions, see Apple documentation for View, change, or cancel your subscriptions.

For billing issues or a refund, see Apple documentation for Request a refund for an App Store or iTunes Store purchase.