PLEASE FIX BRIDGE 2020, use some of that record revenue.

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  • Updated 6 months ago
  • (Edited)
Bridge 2020 is almost useless. Had to reinstall 2019 so I could get some work done. SO MANY PROBLEMS, I have no time to list. Let's start with the fact when I try to preview a folder of 10 images I get a spinning beach ball for a could minutes. In 2019 it works fine. Please take some of that record revenue and fix this software. I have a friend on windows side who went back to Photoshop 2018 because the new versions are so buggy.
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Thomas Rostowski

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  • very frustrated

Posted 6 months ago

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Cristen Gillespie

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I sympathize. There really are too many issues—individually, most of them fairly minor, though not all, but taken together, which is how we use it, they seem to be piling up.

I'm not seeing a folder take that long with a spinning beach ball, unless it's the first folder I navigate to after launching Bridge, or the first time I do anything  after Bridge has been idle in the background for awhile. Sometimes then it responds. Other times, it hangs. In my case, a lot of these hangs, including trying to delete large files or even small folders, appears to be because for some reason, Bridge 2020 is having a hard time connecting to the Finder.

One thing that gets Bridge faster for awhile, minus these mini-hangs that are intermittent, but very frequent, is to delete all the cache. It is caching faster than it used to, though still annoying to constantly be deleting and re-caching. But if the very slow preview of a small folder isn't right at launch, or right after you've woken it up from a nap, then it could be the cache. I've found the cache isn't very stable and definitely causes all kinds of problems, especially if we move from one version of Bridge to another. I don't know what's going on with that, but deleting cache has helped.

It would be very nice if Adobe didn't treat Bridge like the ugly stepdaughter and actually threw a few more resources at it for a completely new build, ground up. Running on the creaky code and trying to hold it together with band-aids isn't working very well, but it would take some doing to create a new and modern Bridge. Adobe would have to be willing to invest in it—seems they aren't.