Photoshop: Pink square shows up in my artwork on MacOS 10.10

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  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
http://s27.postimg.org/ufdcy7d83/Scre...
How do I remove this giant pink box? What does the pink box mean? Every time I erase it or cover it up it just pops back up. I am using the brush tool.
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Rae Lauricella

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  • trying to finish my homework.

Posted 4 years ago

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Chris Cox

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What OS version are you using?
What Photoshop version are you using?

That looks like a video card driver bug.
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Rae Lauricella

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I have OS X Yosemite and Adobe Photoshop CC 2014. It's strange, I've never seen it before. If I cover up the pink box repeatedly occasionally a transparent box will appear in it's place but it's pink 3 out of 4 times.
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Chris Cox

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OK, so you're probably seeing the known video driver bugs in MacOS 10.10. Apple is aware of these and working on a solution.

In the meantime, you can try disabling GPU drawing in Photoshop's preferences.

If you really need the GPU based features in Photoshop, you may want to consider downgrading to a more stable version of MacOS.
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Rae Lauricella

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Will disabling these preferences affect my work at all? My professor specifically asks that we work with our display preferences maxed out. If this won't damage my work in anyway I don't mind, but just to be sure.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Disabling "Use Graphics Processor" under Preferences>Performance won't affect the quality of your work. Make sure you restart Photoshop after changing the preference setting for it to take effect.
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Rae Lauricella

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It worked. Thank you very much!!!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are both OS X (10.10.1) and Photoshop up to date (2014.2.1)? ttp://adobe.ly/PS-Up-To-Date
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Rae Lauricella

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Yes they are. Photoshop was last updated 3 days ago.
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Steve Spence

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Suffering the same issue, have already implemented the GPU workaround, but surely disabling GPU acceleration, which worked throughout 10.9, isn't a 'solution'? At best this addresses a symptom and it has a noticeable impact on performance, particularly when working with large projects.

If there's a bug in Yosemite, is Adobe reporting it back to Apple? It's not a GPU driver issue in the sense that we users can do anything to rectify it.

Has Adobe acknowledged that there's an issue to be fixed here?
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Chris Cox

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No, disabling GPU features is just a work around until the driver can be fixed in an OS dot release.

Yes, again, Apple is aware of the video driver problem on MacOS 10.10 (especially since it affects multiple applications).