Photoshop CC 2018 19.1: Photoshop opening images highly zoomed in unexpectedly

  • 2
  • Problem
  • Updated 5 months ago
  • Solved
  • (Edited)
Since the latest update of Photoshop cc 2018, when i open a picture i can't see it full frame but only a part because the zoom is too important. I didn't have this problem before update (at that time i could see the ALL picture) and it's quite annoying because i have to zoom out each time... and when i have to check 250 pictures after a day of work i turn crazy. Is there somebody to help me and save some time ?
Photo of Agathe Gaboriau

Agathe Gaboriau

  • 8 Posts
  • 3 Reply Likes

Posted 9 months ago

  • 2
Photo of Jaroslav Bereza

Jaroslav Bereza

  • 809 Posts
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You can try Script Event Manager and assign Action with recorded "fit canvas zoom"
Photo of Hannah Nicollet

Hannah Nicollet, Official Rep

  • 689 Posts
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Hi Agathe,

Sorry for the frustration. This is a known issue in Photoshop. Some users have found that resetting preferences in Bridge makes it return to normal: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html#main_Troubleshooting_steps

Others have found it helpful to reset preferences in Photoshop, but first you may wish to copy off your settings if you have a lot of custom actions and/or presets (instructions here https://helpx.adobe.com/photoshop/using/preset-migration.html)

Here is how to reset Photoshop preferences: https://helpx.adobe.com/photoshop/using/preferences.html

Thanks,
Hannah
Photo of Agathe Gaboriau

Agathe Gaboriau

  • 8 Posts
  • 3 Reply Likes
Hi Hannah, unfortunately, both of your advice didn't work...
Thank you anyway for your answer 
Photo of Hannah Nicollet

Hannah Nicollet, Official Rep

  • 689 Posts
  • 288 Reply Likes
Sorry to hear that resetting preferences didn't help, Agathe.

You are probably aware of the shortcut Ctrl + 0 (Win) or ⌘ + 0 (Mac) to make your image fit to the workspace, but I wanted to mention it while we're investigating this.

Thanks,
Hannah
Photo of Hannah Nicollet

Hannah Nicollet, Official Rep

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Also, as we're looking into this it would help to have more details about the users who are seeing this. Would you please share your system configuration here? If you go to Help > System Info and then copy and paste the contents here it would help us diagnose.

Regards,
Hannah
Photo of Agathe Gaboriau

Agathe Gaboriau

  • 8 Posts
  • 3 Reply Likes
Hi Hannah,

here is the content of my configuration system (not in English, because i'm French)
Thank you for your help




Version Adobe Photoshop : 19.1.0 20180116.r.238 2018/01/16: 1153018 x64Nombre de lancements : 15
Système d'exploitation : Mac OS 10.12.6
Architecture système : UC Intel Famille :6, modèle :71, niveau :1 avec MMX, SSE Entier, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Nombre de processeurs physiques : 4
Nombre de processeurs logiques : 8
Vitesse du processeur : 3300 MHz
Mémoire intégrée : 16384 Mo
Mémoire libre : 4684 Mo
Mémoire disponible pour Photoshop : 14199 Mo
Mémoire utilisée par Photoshop : 70 %
Calques d'alias : Désactivé.
Palette de touches de modification : Désactivé.
Highbeam: Activé.
Commentaires sur les propriétés de la Touch Bar : Désactivé.
Taille de la mosaïque d'images : 1024K
Niveaux de mémoire cache de l'image : 4
Aperçu de la police : Moyenne
Compositeur de texte : Latin
Affichage : 1
Affichage principal
Moniteur haute résolution
Limites d'affichage : haut = 0, gauche = 0, bas = 1152, droite = 2048 
Affichage : 2
Limites d'affichage : haut = 0, gauche = -1920, bas = 1200, droite = 0 
Dessin OpenGL : Activé.
Anciens GPU OpenGL autorisés : Non détectés.
Mode de dessin OpenGL : Avancé
Mode OpenGL normal autorisé : Vrai.
Mode OpenGL avancé autorisé : Vrai.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1536
glgpu[0].GLName="Intel(R) Iris(TM) Pro Graphics 6200"
glgpu[0].GLVendor="Intel Inc."
glgpu[0].GLVendorID=32902
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Intel(R) Iris(TM) Pro Graphics 6200"
glgpu[0].GLRendererID=16925962
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (May 26 2017 12:59:48)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1536
clgpu[0].CLName="Intel(R) Iris(TM) Pro Graphics 6200"
clgpu[0].CLVendor="Intel Inc."
clgpu[0].CLVendorID=16925952
clgpu[0].CLDriverVersion="1.2(Jun 15 2017 18:45:05)"
clgpu[0].CLBandwidth=6.04611e+10
clgpu[0].CLCompute=398.241
nativegpu[0].NativeName="Intel(R) Iris(TM) Pro Graphics 6200"
Type de licence : Abonnement
Numéro de série : 96040080201479198402
GUIDBucket:
Dossier de l'application : /Applications/Adobe Photoshop CC 2018/
Le disque de travail de Photoshop comporte l'E/S asynchrone activé.
Volume(s) de travail :
 Démarrage, 951,8 Go, 558,0 Go libres
Dossier des modules externes obligatoires : /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/Plug-ins/
Dossier principal des modules externes : /Applications/Adobe Photoshop CC 2018/Plug-ins/

Composants installés :

   AdbePM.framework   AdbePM   2.5.00.377243   1.578146
   adobe_caps.framework   adobe_caps   10.0.0.6   1.584361
   AdobeACE.framework   AdobeACE   2.20.02.39705   79.589342
   AdobeAGM.framework   AdobeAGM   4.30.87.39705   79.589342
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.34320   79.562390
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.34320   79.562390
   AdobeBIB.framework   AdobeBIB   1.2.03.39705   79.589342
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.39705   79.589342
   AdobeCoolType.framework   AdobeCoolType   5.17.00.39705   79.589342
   AdobeCrashReporter.framework   AdobeCrashReporter   7.6.0   
   AdobeExtendScript.framework   AdobeExtendScript   4.5.8.1   81.1150526
   AdobeJP2K.framework   AdobeJP2K   1.2.2.38423   79.266298
   AdobeLinguistic.framework      22175   
   AdobeMPS.framework   AdobeMPS   5.8.1.38423   79.582572
   AdobeOwl.framework   AdobeOwl   5.2.11   
   AdobePDFL.framework   AdobePDFL   15.0.0.38423   79.226411
   AdobePDFSettings.framework   AdobePDFSettings   1.4   
   AdobePIP.framework   AdobePIP   7.4.1.109.46827   
   AdobeScCore.framework   AdobeScCore   4.5.8.1   81.1150526
   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.0.38473   79.582907
   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.588619
   AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"
   AdobeXMP.framework   AdobeXMPCore   79.160451   79.160451
   AdobeXMPFiles.framework   AdobeXMPFiles   79.160451   79.160451
   AdobeXMPScript.framework   AdobeXMPScript   79.160451   79.160451
   ahclient.framework   ahclient   3.0.0.6   
   AIDE.framework   AIDE   1.5.0.36540   79.574279
   aif.framework   aif   6.0.00.1   1.
   amtlib.framework   amtlib   10.0.0.221   
   boost_date_time.framework   boost_date_time   11.1.0.0   
   boost_filesystem.framework   boost_filesystem   11.1.0.0   
   boost_signals.framework   boost_signals   11.1.0.0   
   boost_system.framework   boost_system   11.1.0.0   
   boost_threads.framework   boost_threads   11.1.0.0   
   Cg.framework   NVIDIA Cg      
   CITThreading.framework         
   dvaaudiodevice.framework   dvaaudiodevice   11.1.0.0   
   dvacore.framework   dvacore   11.1.0.0   
   dvamarshal.framework   dvamarshal   11.1.0.0   
   dvamediatypes.framework   dvamediatypes   11.1.0.0   
   dvametadata.framework   dvametadata   11.1.0.0   
   dvametadataapi.framework   dvametadataapi   11.1.0.0   
   dvametadataUI.framework   dvametadataUI   11.1.0.0   
   dvaplayer.framework   dvaplayer   11.1.0.0   
   dvatransport.framework   dvatransport   11.1.0.0   
   dvaui.framework   dvaui   11.1.0.0   
   dvaunittesting.framework   dvaunittesting   11.1.0.0   
   dynamiclink.framework   dynamiclink   11.1.0.0   
   ICUConverter.framework   ICUConverter   3.61   "gtlib_6.0" "." "21287"
   ICUData.framework   ICUData   3.61   "gtlib_6.0" "." "21287"
   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_6.0" "." "21287"
   k2.framework   k2   1   
   LogSession.framework   LogSession   7.4.1.109.46827   
   manta.framework   manta   2.0.00.1   1.
   mediacoreif.framework   mediacoreif   11.1.0.0   
   PlugPlugExternalObject.framework      8.5.0.87   
   PlugPlugOwl.framework   PlugPlugOwl   8.5.0.87   
   UpdaterNotifications.framework   UpdaterNotifications   10.0.0.1   "10.0.0.1"
   WRServices.framework         


Modules externes obligatoires :

   3D Studio 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “U3D.plugin”
   Aplatissement 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “statistics.plugin”
   Aquarelle 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Asymétrie 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “statistics.plugin”
   Aérographe 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Barbouillage 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Bas-relief 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   BMP 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Camera Raw 10.1 (864), Copyright © 2017 Adobe Systems Incorporated - du fichier “Camera Raw.plugin”
   Carrelage 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Chrome 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Cineon 19.1.0  © 2002-2018 Adobe. All rights reserved. - du fichier “Cineon.plugin”
   Cisaillement 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Collada DAE 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “U3D.plugin”
   CompuServe GIF 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Contour accentué 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Contour déchiré 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Contour encré 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Contour lumineux 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Contour postérisé 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Contraction 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Coordonnées polaires 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Correction de l'objectif 19.1, © 2002-2018 Adobe. All rights reserved. - du fichier “Lens Correct.plugin”
   Couleurs NTSC 19.1.0  © 1993-2018 Adobe. All rights reserved. - du fichier “NTSC Colors.plugin”
   Couteau à palette 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Craie/Fusain 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Craquelure 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Crayon Conté 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Crayon de couleur 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Cristallisation 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Croisillons 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Demi-teintes couleur 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Diagonales 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Dicom 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “dicom.plugin”
   Dispersion 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Découpage 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Désentrelacement 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Eazel Acquire 19.1.0  © 2007-2018 Adobe. All rights reserved. - du fichier “EazelAcquire.plugin”
   Ecart type 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “statistics.plugin”
   Effet mosaïque 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Effet pointilliste 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Emballage plastique 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Enregistrer pour le Web 19.1, © 1999-2018 Adobe. All rights reserved. - du fichier “Save for Web.plugin”
   Entropie 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “statistics.plugin”
   Eponge 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Etalement 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Exporter les tables de correspondance de couleur 19.1.0  © 2012-2018 Adobe. All rights reserved. - du fichier “Export3DLUT.plugin”
   Extrusion 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Fibres 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Filtre Camera Raw 10.1 (864), Copyright © 2017 Adobe Systems Incorporated - du fichier “Camera Raw.plugin”
   Filtre Collection d'images 19.1.0  © 1993-2018 Adobe. All rights reserved. - du fichier “ChannelPort.plugin”
   Filtre Rogner et désincliner les photos 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Flash 3D 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “U3D.plugin”
   Flou de l'objectif 19.1, © 2002-2018 Adobe. All rights reserved. - du fichier “Lens Blur.plugin”
   Flou optimisé 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Flou radial 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Fluidité 19.1, © 2001-2018 Adobe. All rights reserved. - du fichier “Liquify.plugin”
   Format IFF 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Fresque 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Fusain 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Galerie de filtres 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Google Earth 4 KMZ 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “U3D.plugin”
   Grain 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Grain photo 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Grand-angle adaptatif 19.1, © 2014-2018 Adobe. All rights reserved. - du fichier “Adaptive Wide Angle.plugin”
   Halide Bottlenecks 19.1.0  © 2018 Adobe. All rights reserved. - du fichier “HalideBottlenecks.plugin”
   Halo 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   HDRMergeUI 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “HDRMergeUI.plugin”
   IGES 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “U3D.plugin”
   JPEG 2000 19.1.0  © 2001-2018 Adobe. All rights reserved. - du fichier “JPEG2000.plugin”
   Lueur diffuse 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Matlab Operation 19.1.0  © 1993-2018 Adobe. All rights reserved. - du fichier “ChannelPort.plugin”
   Maximum 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “statistics.plugin”
   Mezzo-tinto 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Minimum 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “statistics.plugin”
   Moteur 3D Photoshop 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “Photoshop3DEngine.plugin”
   Motif de demi-teintes 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Moyenne 19.1.0  © 1993-2018 Adobe. All rights reserved. - du fichier “Average.plugin”
   Moyenne arithmétique 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “statistics.plugin”
   Multiprocesseur 19.1.0  © 1990-2018 Adobe. All rights reserved. - du fichier “MultiProcessor Support.plugin”
   Médiane 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “statistics.plugin”
   Noir/Blanc 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Noyau de mesures 19.1.0  © 1993-2018 Adobe. All rights reserved. - du fichier “MeasurementCore.plugin”
   Nuages 19.1.0  © 1993-2018 Adobe. All rights reserved. - du fichier “Clouds.plugin”
   Nuages par différence 19.1.0  © 1993-2018 Adobe. All rights reserved. - du fichier “Clouds.plugin”
   Néon 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Océan 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Onde 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Ondulation 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   OpenEXR 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Papier gaufré 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Papier humide 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Pastels 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Patchwork 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   PCX 19.1.0  © 1989-2018 Adobe. All rights reserved. - du fichier “PCX.plugin”
   Photocopie 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Photoshop Touch ©2013-2018 Adobe. All rights reserved. - du fichier “PSDX.plugin”
   Pinceau à sec 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Pixar 19.1.0  © 1989-2018 Adobe. All rights reserved. - du fichier “Pixar.plugin”
   Placage de texture 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Plume calligraphique 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   PLY 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “U3D.plugin”
   Plâtre 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Point de fuite 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “VanishingPoint.plugin”
   Pointillisme 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Portable Bit Map 19.1.0  © 1989-2018 Adobe. All rights reserved. - du fichier “PBM.plugin”
   Portée 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “statistics.plugin”
   PRC 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “U3D.plugin”
   Radiance 19.1.0  © 2003-2018 Adobe. All rights reserved. - du fichier “Radiance.plugin”
   Rendu de la grille de correspondance de couleur 19.1.0  © 2012-2018 Adobe. All rights reserved. - du fichier “Export3DLUT.plugin”
   Rogner et désincliner les photos 19.1.0  © 2003-2018 Adobe. All rights reserved. - du fichier “CropPhotosAuto.plugin”
   Routines FastCore 19.1.0  © 1990-2018 Adobe. All rights reserved. - du fichier “FastCore.plugin”
   Routines MMXCore 19.1.0  © 1990-2018 Adobe. All rights reserved. - du fichier “MMXCore.plugin”
   Réduire tremblement 19.1, © 2014-2018 Adobe. All rights reserved. - du fichier “Shake Reduction.plugin”
   Réticulation 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Solarisation 19.1.0  © 1993-2018 Adobe. All rights reserved. - du fichier “Solarize.plugin”
   Sommation 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “statistics.plugin”
   Soufflerie 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Sous-couche 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Spaces 19.1.0, © 2015-2018 Adobe. All rights reserved. - du fichier “Spaces.plugin”
   Sphérisation 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   STL 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “U3D.plugin”
   Sumi-e 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Support de script 19.1.0, © 2002-2018 Adobe. All rights reserved. - du fichier “ScriptingSupport.plugin”
   Tampon 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Targa 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Tourbillon 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   Tracés vers Illustrator 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   TSL/TSI 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”
   U3D 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “U3D.plugin”
   Variance 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “statistics.plugin”
   Verre 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Virtual Reality Modeling Language | VRML 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “U3D.plugin”
   Vitrail 19.1, © 1991-2018 Adobe. All rights reserved. - du fichier “Filter Gallery.plugin”
   Wavefront|OBJ 19.1.0  © 2006-2018 Adobe. All rights reserved. - du fichier “U3D.plugin”
   Wireless Bitmap 19.1.0  © 1989-2018 Adobe. All rights reserved. - du fichier “WBMP.plugin”
   Zigzag 19.1, © 2003-2018 Adobe. All rights reserved. - du fichier “Standard Multiplugin.plugin”

Dossier des modules externes tiers et facultatifs : SANS


Modules externes désactivés et doublons : AUCUN


Modules externes dont le chargement a échoué : AUCUN

Extensions :

   com.adobe.Butler.backend  2.0.0 - A partir du fichier “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”
   com.adobe.inapp.purchase  2.11.27 - A partir du fichier “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/purchase.html”
   Nouveau document  2.1.1 - A partir du fichier “/Library/Application Support/Adobe/CEP/extensions/CCX_CMDN_EXTENSION_2_1_1_004/fnft.html”
   Bibliothèques  2.11.27 - A partir du fichier “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html”
   Commencer  2.1.1 - A partir du fichier “/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_2_1_1_076/index.html”
   Thèmes Adobe Color  6.1.0 - A partir du fichier “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Exporter en tant que  3.1.2 - A partir du fichier “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”
   Exporter en tant que  3.1.2 - A partir du fichier “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

Modules TWAIN installés : AUCUN
Photo of Hannah Nicollet

Hannah Nicollet, Official Rep

  • 689 Posts
  • 288 Reply Likes
Thanks for replying so quickly. On an unrelated note, my favorite trip was to France :) It's hard to say which city I loved the most, but Auxerre, Joigny and Lyon were some of my favorites. I need to go back with my camera.

Does this happen every time you open an image? Would you mind taking a screenshot of how it appears when you open the image?

Thanks,
Hannah
Photo of Agathe Gaboriau

Agathe Gaboriau

  • 8 Posts
  • 3 Reply Likes
Thank you for your comment on France ;) I went to Lyon many years ago and i liked it, but i come from Nantes, in the west of France, i prefer this part because weather is better and we have sea !! 
Anyway, speaking of my photoshop issue, yes, it happens every time. 
You can see on the screenshots how it appears on my screen now, and on the second picture how it appeared before the update

Thanks


Photo of Hannah Nicollet

Hannah Nicollet, Official Rep

  • 689 Posts
  • 288 Reply Likes
Thank you that helps! I googled Nantes - looks like a gorgeous region! Both of my daughters attend French immersion school, incidentally. I'm a hardcore Francophile.

One other thing - one of our engineers fixed a bug in the most recent update of Photoshop. He wonders if this issue might have also been addressed by that fix.

If you haven't updated yet, there is a Photoshop update available that was just released today, 19.1.1. If you haven't updated yet, would you mind updating and letting us know if you're still seeing this?

Thanks!
Hannah
Photo of Agathe Gaboriau

Agathe Gaboriau

  • 8 Posts
  • 3 Reply Likes
Hi ! 
i updated this morning but the issue is still here... it seems that i have to live with it :( or maybe until a next update. 
anyway it is not a huge problem so it doesn't matter...
Thank you for your help Hannah :) 
Photo of Hannah Nicollet

Hannah Nicollet, Official Rep

  • 689 Posts
  • 288 Reply Likes
Okay thanks for updating and letting us know, Agathe. I appreciate your help. 

Hannah
Photo of Alison Place Stumpf

Alison Place Stumpf

  • 2 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled Photoshop 18 opens images too large: Bottom of image hidden.

I've had a host of issues since updating to PS 18. Now when I open an image (Or import from Bridge) the image is so large on the PS workspace that I have to manually make it smaller so that I can see all the edges. VERY annoying. In addition, it doesn't center it in the middle. It places it mores to the bottom of the screen. UGH. How on earth do I remedy this ?
Photo of Hannah Nicollet

Hannah Nicollet, Official Rep

  • 689 Posts
  • 288 Reply Likes
Hi Agathe & Alison,

Sorry for the frustration. This issue will be resolved in the next update to Photoshop. Having participated in this thread, you will be notified when that release is available.

In the meanwhile, here are the known workarounds:
  1. One user reported that resetting preferences in Bridge fixed this
  2. Another mentioned that resetting preferences in Photoshop fixed it
  3. 2nd step after opening, use the keyboard shortcut to fit the image to the screen: Ctrl + 0 (Win) or ⌘ + 0 (Mac)
Thanks!
Hannah
Photo of Pete Green

Pete Green, Customer Advocate

  • 721 Posts
  • 136 Reply Likes
Official Response
Hi all,

This should be fixed in the 19.1.3 release of Photoshop that went live this morning.


To update Photoshop CC to 19.1.3, click “Update” in the Creative Cloud desktop app next to Photoshop CC. 
More detailed instructions for updating: https://helpx.adobe.com/creative-cloud/help/update-app.html


Please give it a try and let us know if it’s fixed for you.

Regards,
Pete
Photo of Agathe Gaboriau

Agathe Gaboriau

  • 8 Posts
  • 3 Reply Likes
THANK YOU !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IT WORKS :D 
Photo of Leigh Mellor

Leigh Mellor

  • 1 Post
  • 0 Reply Likes
Thanks for the rapid response to the Windows "Upgrade" - Photoshop back to it's good old self after the update!
Leigh
Photo of Nikky Hall

Nikky Hall

  • 2 Posts
  • 0 Reply Likes
URGH!! Getting a picture in picture view - this update has completely wrecked my photoshop today, I dont have time for this back and forth with updates not working properly.
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 674 Posts
  • 273 Reply Likes
Hi Nicky,

Would you mind sharing a screenshot? I'm not sure this is the same issue because this thread concerns a bug that was fixed. Also if you could go to Help > System Info and then copy and paste the contents of that window here -- want to confirm the version and the environment where you're seeing this behavior. I'll likely fork this as a new issue and possibly file a case on it with our engineers.

Thanks,
Hannah