Photshop elements 15 bought in UK not working in South Africa

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  • Updated 9 months ago
I [urchased a elements15 (CD) with 2 user license in the UK. I put 1copy on my UK computer OK. However, now in my second home (in South Africa) the software loads then requests the serial No. of the disc from the back of the paper disc cover. When I enter the serial No the sofware will not accept it, No where does Adobe's information say 2 copies allowes, but must be in the same country!
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George Taylor

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Posted 9 months ago

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Steve Lehman

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Hi there Georg, 

Instead of using your disc, see if you can download it from an online point at this link.  Be sure to use your serial number on it after its install.  

https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html

Steve Lehman, MCSE, Seattle
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Steve Lehman

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Sorry, gave you the wrong version link.  Try this link:   

https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html
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George Taylor

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Thank you Steve. It worked. You're a star!