Photoshop CS6: document display problems on MacBook Pro

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  • Updated 6 years ago
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I can open images in Photoshop, but whenever I compile them into one tab to, you know, edit, the layer exists, but nothing ever shows up on the layer. And, well, if I can't see it, I can't edit it. Also, before that started happening (it's been going on for about 3 days), I was editing one time, adjusting the colors with curves, when in to add a stroke, and there was a rectangle that cut right in the middle of the picture! Like I said, I was dealing with colors, not anything that could have possibly cut by accident.

I bought Photoshop CS6 Extended a little less than a month ago on my MacBook Pro V. 1.7.4, if that's of any usage. It's really frustrating when I go to edit something but can't see it, and am forced to use something lesser like pixlr.com. Any help?
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Berit Bontems

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Posted 6 years ago

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Chris Cox

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That sounds like the symptoms of a GPU driver problem.

Have you tried turning off GPU usage in preferences, restarting Photoshop, and seeing if the problem still exists?
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Berit Bontems

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Thanks! Who knew it was all I needed to get it working
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Chris Cox

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Well, that's a workaround. The fact that disabling GPU usage displays everything correctly means that the problem is in the GPU drivers. So your video drivers still have a problem and you're missing out on the features that require the GPU.

What OS version are you using?
And what GPU(s) are on your model MacBook Pro?
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Berit Bontems

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I'm using OSX 10.7.4
I'm not very tech-y >.< But after some research I found it.
Though I don't know what it means.

Chipset Model: Intel HD Graphics 3000
Type: GPU
Bus: Built-In
VRAM (Total): 384 MB
Vendor: Intel (0x8086)
Device ID: 0x0126
Revision ID: 0x0009

Does that answer you're question?
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Chris Cox

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That's what I needed, thanks.