Photoshop CC 2014 won't start on Win 8

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  • Updated 4 years ago
  • Solved
  • (Edited)
I downloaded the lastest version of Photoshop's trail version on my computer with Windows 8. I have it completely down loaded. When I try to boot the program however, as soon as it gets done loading and you can actually use the program, before I even click anything, I get a message saying that Photoshop has stopped working and nothing else. What should I do to fix this?
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Kaitelyn Toft

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Posted 4 years ago

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Chris Cox

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Which version of Photoshop are you referring to?

What OS version are you using?
What does the detailed crash report say?

And my first guess is: you're seeing a bug in your video card driver and need to update the driver from the GPU maker's website.
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Kaitelyn Toft

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CC 2014 I believe.

I didn't see any other operating system version. Creative cloud downloaded the trial version for me. There wasn't any detailed crash report at all though.
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Kaitelyn Toft

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using windows 8
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Kaitelyn Toft

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Okay, I got it to work. Thank you for your help, Sir.
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Chris Cox

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Yep, the Intel graphics card driver. Updating from Intel's site should help.
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Muchaneta Kapfunde

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i am having the same problem and i cant for the life of me fix it! help!!!
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Chris Cox

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Read the previous posts about how to figure out what crashed, and then update the buggy driver from the GPU maker's website.