Photoshop CC Update Failed

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  • Problem
  • Updated 4 years ago
  • (Edited)
I have tried to install Photoshop CC but when I install it, it says something like a file was missing and it told me to hit update, so I did, then it says Update Failed, I have tried reinstalling, and one time it was actually updating like in the process with the percentage, but then it gave me the same error msg Update Failed, the full error message displayed by the button Learn More is Download Error. Press Retry to try again or contact Customer Support.(49) I have no idea what the (49) means nor did Customer Support help, I have tried hitting the retry button many times but it still gives the same msg, Help!
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Drew Thomas

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  • sad and want to cry ;(

Posted 4 years ago

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Drew Thomas

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Also when I hit Retry, sometimes it actually works at starts updating, but then it gives me the same error, the most I ever saw that I got to is 50% before it gave the same error and made me want to cry again
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walt caldwell

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I cannot update photoshop. I have lost to ability to use adobe illustrator and cannot update or reload it. Please help me. I use these programs to turn out a weekly newspaper. I lost well over $100 in ads that I couldn't complete because I couldn't use the programs and may lose the customers. Not good!!!
Please help me!!
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walt caldwell

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Please help me!!