Photoshop: CS5 unresponsive with Win 7 Aero enabled

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
  • (Edited)
When I have both OpenGL drawing and Windows Aero enabled, Photoshop doesn't update the canvas area after I move window focus from Photoshop to another program and back. The rest of the interface works normally.

The obvious workaround is to disable OpenGL drawing or Windows Aero, but I'd rather not do either of those if possible.

Here's my system info:

Adobe Photoshop Version: 12.0.3 (12.0.3x20101211 [20101211.r.1222 2010/12/11:02:00:00 cutoff; r branch]) x64
Operating System: Windows 7 64-bit
Version: 6.1
System architecture: AMD CPU Family:15, Model:4, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 3
Processor speed: 2800 MHz
Built-in memory: 6015 MB
Free memory: 2979 MB
Memory available to Photoshop: 5218 MB
Memory used by Photoshop: 75 %
Image tile size: 132K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: False.
OpenGL Allow Advanced Mode: False.
OpenGL Crash File: Not Detected.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: nForce 750a SLI/PCI/SSE2
Display: 2
Display Bounds:= top: 0, left: 1920, bottom: 960, right: 3200
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: NVIDIA nForce 750a SLI
Driver Version: 8.15.11.9038
Driver Date: 20090714000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: NVIDIA nForce 750a SLI
Video Card Memory: 128 MB
Photo of n0nl1nearsb0x

n0nl1nearsb0x

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  • annoyed

Posted 7 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Yeah. I think getting a real card with more video ram will make a huge difference for you. 128mb simply isn't enough to do what you're asking. If you look at the system requirements for Photoshop, 256MB is the bare minimum for OpenGL Features:

Photoshop CS5 / Tech specs