Express unable to open files on iPad2

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  • Question
  • Updated 5 years ago
  • (Edited)
When trying to load photo from library for photoshop amending the pop up shows - error: Photoshop is unable to open this file.
Help or suggestions please!
Photo of Alan Nairn

Alan Nairn

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Posted 5 years ago

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Photo of Chris Cox

Chris Cox

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Which version of Photoshop?
Which OS version?

What kind of file?
Is this just failing with one file?
Could it be saved with the wrong extension?
Photo of Alan Nairn

Alan Nairn

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Photoshop express for IPad 2 - IOS7
Non of the photos are opening in the app, all show the same error.
Unsure what you mean by "wrong extension"
Photo of Chris Cox

Chris Cox

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OK, so you have Express, not Photoshop.

Like a PSD file saved with the .JPG extension by mistake.

What format are the files you are trying to open?
Photo of Alan Nairn

Alan Nairn

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The photos weren't being accepted from my all album file, however, the Express app opens photos that have been saved to my camera roll file, if that makes any sense.