Photoshop: PS CC stops working.

  • 1
  • Problem
  • Updated 5 years ago
  • (Edited)
I subscribe to Photoshop CC. At least a half a dozen times, I have worked on a photo, only to get to the point of saving my work when a message pops up to tell me that "Photoshop is no longer" working, and I subsequently lose everything. Seems to be some sort of Microsoft/Adobe issue, but this never happened before the cloud subscription. Needs to be fixed.
Merrell Wreden
Photo of Merrell Wreden

Merrell Wreden

  • 1 Post
  • 0 Reply Likes
  • extremely frustrated

Posted 5 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14663 Posts
  • 1951 Reply Likes
Hi Merrell,

I would suspect a video driver issue if you're on windows. I would try installing the latest driver directly from the card manufacturer's website: