Photoshop: Selecting Save for Web gives error: "Could not complete this operation. An unknown operating system error has occurred."

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  • Problem
  • Updated 1 month ago
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When I select Save for Web if displays an error: "Could not complete this operation. An unknown operating system error has occurred."
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Photoshop FAQ, Official Rep

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Posted 8 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Reset Photoshop's Save For Web preferences:

1. Quit Photoshop
2. Delete the "Adobe Save For Web 12.0 Prefs" file:

Mac: Users/[Username]/Library/Preferences/Adobe Save For Web 12.0 Prefs

Windows XP: Documents and Settings/[Username]/Application Data/Adobe/Save For Web/12.0/Adobe Save For Web 12.0 Prefs

Windows 7 and Vista: Users/[Username]/AppData/Roaming/Adobe/Save For Web/12.0/Adobe Save For Web 12.0 Prefs