Express: Changes resolution of edited images (Android OS)

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  • Problem
  • Updated 5 years ago
  • In Progress
  • (Edited)
Photoshop express, is...well stupid, why is that ? It changes the resolution of your pictures after editing them ! And I just recently noticed that fact, so now it's not only ruined some pictures it edited but also wasted my time...

Oh and P.s. the tell us what you think button that eventually lead me her, is stupid by design as well. I pressed it a dozen times and nothing happened...Until I closed photoshop express and saw all these windows in the background.

P.s.s. And now I had to even register just to tell you this, simply in order to give feedback uh.
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first last

  • 4 Posts
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Posted 5 years ago

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Photo of Amreek

Amreek, Employee

  • 160 Posts
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Official Response
Hello,

Let me try answer your questions.I am assuming you are on android version of the PS Express app.

1. This forum does require you to register to post here - only if you already do not have an Adobe ID. As far as i know it does not support Anonymous posting - as is the case with forums of most of the organisations. I understand there should be an easy way to report problems/issues - Be assured this feedback is taken.

2. Yes PS express does down-sample your image. The time when this app was designed, there were serious memory limitations (with the early versions of Android) which of course has changed now. However the app has not been updated for a while. I am going to take down this feedback and highlight it with the Product Managers here for consideration for future updates. Thanks for bringing this up.

3. I tried launching the feedback page on my Android device and every time it brought the page to the front. Can you please see if there is some Browser setting blocking it?

Hope this helps
Regards
Amreek