ELEMENTS 9 refuses to open

  • 1
  • Problem
  • Updated 6 years ago
  • (Edited)
Photoshop Elements 9 worked fine in windows 7 Pro for about a year. It now flashes in a dos window and will not open. I uninstalled and reinstalled, but the same problem exists. However files saved in the photoshop format will open properly. The photoshop advisor sand there were no problems with the installation.
Please advise
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Francis Hoffman

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  • frustrated

Posted 6 years ago

  • 1
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Vaishali, Employee

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Could you please tell if you are facing these issues while launching Editor or Organizer?
For Organizer, please try the steps at: http://psekb.blogspot.in/2013/03/pse-...
For Editor, please try the steps at: http://psekb.blogspot.in/2013/04/pse-...