Photoshop over Mac OS Lion crashes accessing printer preferences inside

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  • Updated 8 years ago
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Everything was fine when, suddenly, I started receiving an instant CS5 photoshop shutdown and a strange apple crash window while trying to open the (epson T1110) printer preferences window inside photoshop printer window. Days of despair, changes of printer (to other epsons and hps), CS5 reinstalls, dozens of cleanups and disk repairs and nothing: the trouble was rock solid. Today, after putting aside a bad wish of downgrading Mac OS Lion to 6.waterever I've got a striking JobGod message out of the blue: "just try to change the way MacOS is opening photoshop to 32 bit mode (what we can easily do by accessing "Get Info" over the photoshop app file and changing it by clicking in the 32 bit mode opening box)". IT WORKS!!! You've got to lose your 64bit mode running capability, but you are back in the game until Apple/Adobe geniuses try to fix this s...
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fernand hurel

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Posted 8 years ago

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Chris Cox

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Until we see the crash report, we can't be sure about the cause.
But we have seen a number of printer drivers crash in 64 bit on Lion.
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David Dobish, Photoshop Engineering Manager

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Fernand, you are correct it looks like there is no 64 bit driver for that printer. Until they release a new driver you are stuck in 32bit mode.
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Dave Polaschek, Employee

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Official Response
Fernand,

There are some drivers that were recently released. You may be able to get them via "Software Update", but if not, the following two Apple support documents should get you pointed in the correct direction:

http://support.apple.com/kb/DL1398

http://support.apple.com/kb/HT3669#epson
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fernand hurel

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8.6 drivers just don't do the job. But you may be right: there are new 8.6.1 drivers inside the servers that I didn't tested yet. Anyway: thanks guys for the attention...