Photoshop: CS6/CC Menus blank (white) Mavericks Mac OS X 10.9

  • 46
  • Problem
  • Updated 5 years ago
  • Solved
  • (Edited)
Hello, I hope I am in the right place for this:

I am on a Mac 2.2 GHz Intel Core i7, with 16 GB 1333 MHz DDR3. I just installed OS Mavericks. I am running Photoshop CS6.

Randomly throughout using the program, my windows/palettes (i.e. the layers palette) will become white. Even the "Save" window menu will become white. It's still functional (if I press enter on the save menu, it will save), but I can't see any of the options. I've uninstalled the program and reinstalled. This has unfortunately not solved the problem. Please help

Thanks for the help in advance!

Photo of Mike Maher II

Mike Maher II

  • 7 Posts
  • 1 Reply Like

Posted 6 years ago

  • 46
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15640 Posts
  • 2373 Reply Likes
Official Response
Please try the solution in this document:

Installing the plug-in from the document above should solve:

• menus, panels, or dialog boxes turn white and become unresponsive
• keyboard shortcuts stop working
• lasso tool selections close prematurely
• Photoshop becomes unresponsive

Let us know if this solves your issue.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 846 Reply Likes
Official Response
MacOS 10.9.3 is now available, and contains a fix for this MacOS bug.

You should continue using the plugin, however, because the plugin also contains a fix for another bug that has not yet been addressed.