Photoshop: CS6/CC Menus blank (white) Mavericks Mac OS X 10.9

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  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
Hello, I hope I am in the right place for this:

I am on a Mac 2.2 GHz Intel Core i7, with 16 GB 1333 MHz DDR3. I just installed OS Mavericks. I am running Photoshop CS6.

Randomly throughout using the program, my windows/palettes (i.e. the layers palette) will become white. Even the "Save" window menu will become white. It's still functional (if I press enter on the save menu, it will save), but I can't see any of the options. I've uninstalled the program and reinstalled. This has unfortunately not solved the problem. Please help

Thanks for the help in advance!

Michael
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Mike Maher II

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Posted 5 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Please try the solution in this document:

http://helpx.adobe.com/photoshop/kb/p...

Installing the plug-in from the document above should solve:

• menus, panels, or dialog boxes turn white and become unresponsive
• keyboard shortcuts stop working
• lasso tool selections close prematurely
• Photoshop becomes unresponsive

Let us know if this solves your issue.
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Chris Cox

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Official Response
MacOS 10.9.3 is now available, and contains a fix for this MacOS bug.

You should continue using the plugin, however, because the plugin also contains a fix for another bug that has not yet been addressed.