Photoshop: Image turns black when I use selection tools

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  • Updated 3 years ago
I have Photoshop cc thou the cloud, and the select tools when used turn my images black and keeps me from being able to select any part of a image I am working on. SO far there are no answers as to why , no matter where or who I ask. cant get work done. Using windows 8

Note: This topic was created from a reply on the Photoshop CC: I can not use the Direct Selection Pen Tool on a selected compound ... topic.
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owen foster

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Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Determine what video card you have and go directly to the manufacturers website (nVidia or ATI/AMD) and download the latest driver: http://blogs.adobe.com/crawlspace/201...

After you have the latest driver, Try restoring your preferences: http://blogs.adobe.com/crawlspace/201...

If doing both of those doesn't help, select Edit>Preferences>Performance... and click [Advanced Settings...]. Set the Drawing Mode to "Basic" and restart Photoshop. http://helpx.adobe.com/photoshop/kb/i...
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Chris Cox

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Yeah, that's a well known bug in Windows 8 that Microsoft has not yet patched. Updating the video card drivers almost always solves it (well, works around it).
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madsap

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happens on OS X too!
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Chris Cox

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Yes, there are also video driver bugs in MacOS 10.10 and 10.11 that can cause similar symptoms.