Photoshop: How do I find and share my System Information?

  • 3
  • Question
  • Updated 6 years ago
  • Answered
  • (Edited)
I'm having a problem with my software and I'd like to share my system info to help track down the problem. How do I find and share that information?
Photo of Photoshop FAQ

Photoshop FAQ, Official Rep

  • 162 Posts
  • 6 Reply Likes

Posted 6 years ago

  • 3
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14046 Posts
  • 1735 Reply Likes
Official Response
Many issues can be more easily tracked down if the engineers can examine your Photoshop System Info. Here's how to share it easily:

1. Launch Photoshop
2. Choose Help>System Info...
3. Choose [Copy] from the dialog and paste the info into any bug reports you provide

Please note: Photoshop System Info contains and entry with your serial number. (About line 27) Remove the entry prior to posting your System Info on this public forum.