Photoshop hangs/slows when selecting a Type tool.

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  • Updated 4 years ago
I have purchased Photoshop CS6 English (Middle East Enabled). When selecting any type tool performance grinds almost to a halt. I am running the application on OS 10.8, English version.

The performance speeds up only when I change the language to paragraph direction to "From left to right", as the default come up "right to left". How can I change the default palette settings to avoid this problem?
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Omar Shamma

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Posted 6 years ago

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Chris Cox

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Usually this means that you've got a corrupted font or OS font cache.

Have you tried troubleshooting your fonts? http://helpx.adobe.com/photoshop/kb/t...
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Omar Shamma

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Thanks for the heads up on this. I will try your suggestion and let you know the outcome.
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Omar Shamma

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Dear Chris,

The issue appears to be resolved by implementing "Solution 2: Turn Font Preview off in Photoshop's Preferences." from the font troubleshooting link you provided.

Many thanks!
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Chris Cox

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That still means that there is a bad font, and you still might have problems when you use the type tool.
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Omar Shamma

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I have implemented all the suggested Font Troubleshooting Solutions as follows:

Step 1 - Update Photoshop.
Step 2 - Turn off Font Preview. Problem resolved.
Step 3 - Look for problem fonts. None present.
Step 4 - Validate all fonts via Font Book. All fonts OK.
Step 5 - Run Font Test Script. All fonts OK.
Step 6 - Determine damaged font / font cache. Step 2 - Turn off Preview resolved the problem.

Thus according to this help link the problem is with the Font Preview. What do I do now?
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Chris Cox

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Did you also try resetting the OS font cache?

Something is still causing fonts to cause a slowdown on your system, that other people aren't seeing on their systems.
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Omar Shamma

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I have deleted the Photoshop font cache...problem still there!
I have deleted the system font cache...problem still there!

The problem is resolved only when I turn off Font Preview.

What is your next suggestion?
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David, Official Rep

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Howdy Omar,

What you are describing sounds like you have a Right-to-Left font, probably for writing Arabic or Persian or Urdu, which has a problem rendering itself via Font Preview. That would explain the performance boost when you click L2R and when you turn off Font Preview. In addition, we know that there are many badly-constructed third-party fonts out there, especially for languages which use complex scripts.

As a result, if you want to continue using Font Preview, it's important for you to narrow down which of your fonts is the "offending" one(s). Unfortunately, there's no easy way to do this. The most effective is to do a binary test of your fonts.

Take half off the fonts in your font directory and uninstall them, keeping backup copies so you can reinstall them later. Now, with half the fonts gone, try Photoshop again after clearing the font caches (just to be sure). Is the problem gone? If so, then you know the bad font is in the half you removed. If not, then it's in the group you kept. You can further narrow down by repeating the split-in-half-and-test method until you get down to one (or MORE!) fonts.

I would fully expect all fonts in a given family to have the same problem, so if you have a number of different but related font faces, don't be amazed that more than one is troublesome. And, like I said, MENA fonts are known, especially on Mac, to be a little dicey, so you may well have a number of "culprits" out there.

Good luck,
David
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AJ

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No fix to this yet? I'm having the same problem. Sluggish scrolling between fonts on existing text fields. sluggish-can't work kinda sluggish.

Using PS CC on a Mac Pro
Mac O.S X Lion 10.7.5
Memory 16GB

Help Please
Thank you
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David, Official Rep

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Hi AJ,

Did you go through all the steps listed in the link? http://helpx.adobe.com/photoshop/kb/t...

In almost all cases, this solves the problem...if not, let us know, but please include the summary of the tests.

Thanks,
David
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AJ

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Hi Davidm

Thanks you for the help,
I managed to make it happen by cleaning my font folder from fishy fonts.. What a relief, that was genuinely annoying.

I think Adobe should come out with some sort of font Organizer application for people who work with typography extensively..Maybe even colab with Apple so Mac's fontbook would somehow sync with Adobe's app..
Donno just a thought:)

Thnx Aj