photoshop.com gallery issues

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  • Problem
  • Updated 6 years ago
  • (Edited)
I have an online gallery with photoshop set for public viewing for the purpose of letting people view what I do in the course of my profession. The site will not let anyone view these albums & I can't get any tech support nor email or any means at all to take care of the problem. The problem is not with my computer, the url has worked fine in the past, what's to do ? axiom.photoshop.com
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rik nesbit

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Posted 6 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Rik, is it a URL you can share with us so we can try it out for you?
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Peter Baust, Official Rep

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I think I am able to see a site associated with your account with 9 different photo galleries. I am using the Chrome Browser on a Mac. Which environments (browsers and computer/operating systems) are you having this problem on? What errors are you seeing?
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rik nesbit

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Hey guys, this started working shortly you contacted me, it is now on the fritz again
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Peter Baust, Official Rep

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Rik,

I can still see your public galleries without a problem. What browser and operating system are you using? Can you try using an alternate browser to see if you still have the problem?

Thanks,
Peter