Photoshop/Camera Raw: freezing while editing raw files in ACR 6.6

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  • Problem
  • Updated 7 years ago
  • (Edited)
I want to make sure this is posted in the right spot so it gets fixed.
http://forums.adobe.com/message/4144848

Photoshop will freeze while loading a the next raw image. ex. i'll have pulled up 100 raw images, I'll make edits to the first 80 files, but when I click on the 81st file acr will freeze with the yellow exclamation point showing on the file. I will have to force restart losing my edits. Apparently other users are experience the same issue. see link above

Details: I am editing 5dmkii cr2 files. Hosting acr in photoshop 64bit. Running 64 bit windows 7. 12gb ram, 20gb raw cache.
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Dan Berdal

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  • frustrated

Posted 7 years ago

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Brett N, Official Rep

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Is it Photoshop or the Camera Raw plug-in that is freezing? Do you see the same behavior if you do all of your Camera Raw editing outside of Photoshop?
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Dan Berdal

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Brett thanks for your reply- I believe that it is the ACR plugin that is freezing. The freeze happens when moving from one photo to the next (having multiple photos pulled up in ACR) ACR will freeze with the yellow exclamation point showing in the upper right of the photo.

You then can't close ACR, or cancel or hit esc... and the only thing to do is ctrl-alt-delete shut down photoshop. I almost exclusively host ACR in photoshop (as opposed to bridge) because of the 64bit threading when saving to jpeg. So I can't say if it would happen outside of photoshop. I've been using the same workflow for a couple years and never had any issues until 6.6

Let me know if there are other questions I can answer.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Camera Raw hangs | Filmstrip | Camera Raw 6.6: http://kb2.adobe.com/cps/928/cpsid_92...
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Dan Berdal

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The yellow triangle doesn't go away when its frozen... and like I and others have said this is a 6.6 bug. Many have been using acr for years without experiencing this issue until this version. I've upgraded to 6.7 rc and will post if I notice this bug in the new version