Photoshop: Photomerge (about 30 pics) causes the application to freeze

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  • Updated 7 years ago
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I seem to be having and issue when making 360 degree panoramas in Photoshop CS5.1 (about 30 pics). I have about It always gets suck at 25% "Align Selected layers based on content". Photoshop just freezes. The rest of my computer is fine, but Photoshop is in the Bahamas! :D Could I have some help with this?
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Lauren Clarke

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  • frustrated

Posted 7 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you on a Mac or Windows? (what version)
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Lauren Clarke

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I'm using Windows 7 Ultimate (32-bit), Adobe Photoshop CS5 Extended, v. 12.1
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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How much RAM do you have? How big are each of the images that you're trying to stitch?
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Lauren Clarke

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I have 8GB of RAM. The pictures I'm trying to stitch were taken with a 8MP camera, so they are 3264x2448.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Because you're running in 32bit, you may be running out of RAM (you're only using a couple of GB of that 8GB RAM you have) and Photoshop isn't freezing so much as it's chugging away at a snails pace trying to spool out to disk.
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Lauren Clarke

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So will it stitch the images eventually? About how many mins/hours do you think it will take?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Cool. If you're stitching 30 images together, you won't regret have a 64bit OS! :)
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Lauren Clarke

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OK, so after 4+ hours, it still hasn't got past 25%. :( Any other suggestions other than upgrading to 64-bit?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I think going to a 64bit OS is probably your best answer.
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Fran McFadzen

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I have this problem too. Photoshop crashes when I try to use photomerge. Both from Bridge, and from Photoshow. I am running 64 bit program, The computer is PC & is three weeks old. It has masses of ram. I am trying to stitch 5 photos, but it won't even do two. I have tried compressing the pics to 300-400 kb each. Still crashes Photoshop. HELP...
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Fran, does it freeze or crash? This sound different from Lauren's issue. Do you get any sort of error?
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Fran McFadzen

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It says "Adobe Photoshop CS5 has stopped working: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". Then it closes the program. I tried rebooting the computer. I am wondering if I should uninstall Photoshop and reinstall it now??? Fran
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I wouldn't try uninstall/reinstall, yet. Do you have all the latest updates installed? http://adobe.ly/PS-Up-To-Date

If you do have all the updates, have you tried restoring Photoshop's preferences? http://adobe.ly/PS_Prefs I would try that first.
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Fran McFadzen

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I have the latest updates installed already
I reset Photoshop's preferences, no change. I increased Photoshop access to ram to 85% ie. 2857 Mb of 3361 Mb available. No change. The error message Windows provided went into C:\Users\Fran\Local\Temp\ but I can't access them to see what they said. Still just closes Photoshop when I press the photomerge button. Bit frustrating really. I have Windows 7 home Edition.
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Fran McFadzen

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Fran, I sent an email to you last night. I'd like to get your system info to try and get some more clues.
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Vincent Lopez

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the same thing happen to me. were you able to resolve the photomerge issues? what caused it to crash and what was done.thanks
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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are you on Mac or Windows? Running in 32bit or 64bit?
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Vincent Lopez

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am running, 64bit , windows 7 premium, nividia 555gt., intel i7 quad core @2.0, 8 gigs ram
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Bob Blair

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I too am having this same problem running CS5 on a new laptop. I have Windows 7 home Premium 64 bit, an i7 quad core, 8 gig of RAM, nvidia GeForce G7 GT540M video. Doesn't matter how large or small the images are, photomerge always crashes Photoshop immediately.
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Bob Blair

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Even though my PC is only a few weeks old and I updated the nvidia drivers TWICE, when I updated the drivers again today, the problem was solved. The key was a suggestion in another thread to right-click on the PS icon and choose the "run with graphics processor" option and select "Integrated Graphics". This eliminates the fancy nvidia drivers and if photomerge works without those drivers then you know that the drivers are the problem. Hope this helps.