Photoshop: Filters disabled, grayed out, not working

  • 6
  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
i bought Photoshop cs5 and it worked great for a long time then some of the filters quite working. when you go to the filters drop down menu there are more expandable options like artistic blur, brush strokes, render, etc. but instead of being bold the words are a grey color and i can't click on them to expand. some of the filters work and some don't. like render i can click and have it expand but then the lens flare option is grey and unclickable. i uninstalled it and reinstalled it 2 time and it didn't fix it.
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Jonathan Enget

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  • angry and confused

Posted 8 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
MTSTUNER is correct. Several of the filters are not available unless your document is in the RGB color mode and 8 bits/channel.
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Grace Blanchard

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Thank you!
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Jonathan Enget

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thanks... that works! you guys are amazing!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Excellent. Glad to hear.
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Suzy Burleson

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Thanks so much!
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manogna reddy

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i can select and apply the lens flare but it doesnt show on the image, where as it shows in the layer that the blur is added but actual image doesnt have blur.