Photoshop: Filters disabled, grayed out, not working

  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
i bought Photoshop cs5 and it worked great for a long time then some of the filters quite working. when you go to the filters drop down menu there are more expandable options like artistic blur, brush strokes, render, etc. but instead of being bold the words are a grey color and i can't click on them to expand. some of the filters work and some don't. like render i can click and have it expand but then the lens flare option is grey and unclickable. i uninstalled it and reinstalled it 2 time and it didn't fix it.
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Jonathan Enget

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  • angry and confused

Posted 5 years ago

  • 6
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Chief Customer Advocate

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Official Response
MTSTUNER is correct. Several of the filters are not available unless your document is in the RGB color mode and 8 bits/channel.