Express: Won't install on my Windows 8 laptop claiming that I already own this app

  • 2
  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
I was trying to download Photoshop Express to my laptop (Windows 8) but Windows Store doesn;t let me claiming that I already own this app. The truth is that I did have it a month ago but it got accidentally uninstalled from my computer. Can you please help? I need it bad!
Photo of Agnieszka Louden

Agnieszka Louden

  • 1 Post
  • 0 Reply Likes

Posted 5 years ago

  • 2
Photo of Carlo Gambino

Carlo Gambino

  • 2 Posts
  • 0 Reply Likes
Same problem for me. Has anyone solved this problem? I need PhotoShop bad too.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 812 Reply Likes
You do realize that PS Express is not the same thing as the full Photoshop application (which you could also run on a Windows 8 system)?
Photo of Carlo Gambino

Carlo Gambino

  • 2 Posts
  • 0 Reply Likes
Of course I do. The topic was on Ps express. Anyway, The problem was on the Window Store. It seemed like a "ghost installation". Some solutions i found on the web didn't work (wsreset.exe or install from Store>My account>my apps> not installed on this pc> then select the app and click install). Nothing worked. I reinitialized windows keeping all the files, and then the installation succeeded.
Sorry for my english. Thank you anyway.