Express file size issue

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What is the maximum file size that Photoshop Express for iPad will support? I am unable to get it to open any of my images
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Garry Sibbald

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Posted 7 years ago

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Charlie D, Official Rep

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There is no limit on maximum file size, but our app is designed to use avoid completely using all available memory. When an image is loaded in Photoshop Express, it is decompressed and rendered as a bitmap. So an 18 megapixel Jpeg loaded into memory for display is decompressed to a bitmap over 50MB, which is very taxing to the device.

As a workaround, try using iTunes to sync your images to your device. iTunes will downsample images and this may allow them to load more smoothly.
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Garry Sibbald

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the images were taken at 15megapixels but they have been synced with iTunes and I have over 20gb of disc space available on the iPad - but I'm not sure how to check how much memory is being used on the iPad so I can see what is using it all!
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Charlie D, Official Rep

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When I referred to available memory on the iPad, I meant RAM and not long term storage. DO you have an iPad 1 or the iPad 2? iPad 1 is rumored to have 256MB and iPad 2 is rumored to have 512MB. After loading the OS, other apps you run in the memory space (RAM) left over.

Did you import the high resolution images into your iPad using Apple's camera kit, or iTunes?

If you used the camera kit, please try using iTunes to sync the photos to your iPad by pointing to wherever the same images reside on your desktop/laptop.

One user reported better results after rebooting his iPad. Perhaps this freed up RAM to Photoshop Express's benefit. You might try this too.
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Garry Sibbald

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Hi, thanks for your update - It sounds like the problem is down to RAM usage and other background operations are stealing the available RAM, but a restart hasn't helped and I can't find a way of viewing what apps are actually using the RAM as I suspect there are apps running in the background that I don't know about.
It is also a iPad 1 that I own, so there is less RAM available in the first place!

I will raise a support ticket with Apple, but thanks for your help.
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Garry Sibbald

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All working now!
For anyone else with the same issue, it was because I had a whole load of apps running at the same time.
I've since found out that It's easy to view apps that are running by double clicking the home button (I didn't know that!), then press your finger on an app until the delete indicator shows, you can then stop the app by pressing delete. This freed up the memory and Photoshop express started working fine again.

Thanks for your help
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Juan PC

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I have iPad4 here, Photoshop Express loads 50MegaPixel images in .jpg lossless quality "12", iPad2 also loads, the only way to upload to Microsoft outlook hotmail onedrive and then download/view original size in iPad & save clicking the image, Uploading to Flickr downsizes images quality to "9", not file size. 7000x7000.
But Flickr servers seem lower quality than Microsoft.
Apple iPad Photo viewer downsizes images when loading, to something like 50%.
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Juan PC

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Found a way to download Baseline Progressive 50MegaPixel .jpg to iPad4 from Flickr.com

If interest you, install Dolphin Browser for iPad.
Log in Flickr
Search and click the photo you want
Click ...
Click view all sizes (will appear as 1024)
Click Original (original won't open/load if Progressive)
Click & Hold Download Original size.
Click Download this link.
Open Downloads Folder Manager, it will take time, like loading another software with-in Dolphin.
Resume if needed
When download is complete, Click Save Image to Photos Folder.
It Will take time, don't know why...
Maybe it's because IPad Photos Folder it's on a NTFS partition....

Apple IPad Photos software won't load a complete 50MP image.
But will load faster.
Photoshop Express does load the complete 50MP image, but will take time...

Only wish Photoshop Express had a resize feature.
And that could load 2 images at same time in tabs or windows.
Like in a view/edit mode.
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Juan PC

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Sync with iTunes does downconvert images to smaller quality,
and don't forget to erase Dolphin Downloads Folder, once saved to iPad's Photo folder.