Photoshop express asking to pay again for noise reduction feature on windows 8.1 after update

  • 1
  • Question
  • Updated 4 years ago
I paid for noise reduction feature on PhotoShop express on my windows 8.1 since then PhotoShop express was updated and the feature asks for payment again. I am unable to use it. I can show the proof of purchase. Please help
Photo of Ashutosh Tomar

Ashutosh Tomar

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 4 years ago

  • 1
Photo of Amit Kumar Gupta

Amit Kumar Gupta, Employee

  • 107 Posts
  • 3 Reply Likes
Hi Ashutosh,
Did you updated Windows 8 to 8.1 or just the app?
Photo of Lorena Avila Ruiz

Lorena Avila Ruiz

  • 1 Post
  • 0 Reply Likes
I have an adroid device. I paid for noise reduction however it was bought under wrong Gmail due to I have two. How do I get a refund or moved to correct email. It would be a good idea to have a direct email to discuss these kind of problems.
(Edited)