Elements: Support high DPI modes for Windows in future versions of Elements

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Windows 7 added an OS control for changing the screen DPI to make the user interface larger on large monitors with tiny pixels. I want this to work with Photoshop Elements (Editor and Organizer).
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Photoshop Elements FAQ, Official Rep

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Posted 8 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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The current system requirements for Photoshop Elements require the DPI setting to be 96. More information is available in cpsid_85961.

Adobe is considering adding support for higher DPI settings in future versions of Elements.
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doreintl

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fonts in editor of elements 9 not compatible with windows 7 professional 64bit. The fonts become small in editor but are larger in organizer. Your tech could not fix the problem and suggested that I contact you with this "bug" incompatibility with windows and elements 9

This reply was created from a merged topic originally titled
small and difficult to read fonts due to incompatibility with windows 7 professional 64bit and elements 9.
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Barbara L

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Why would I want to change my Windows font size smaller??? When I do what you suggest in cpsid_85961 I can barely see all my Windows printing. There needs to be an adjustment within PSE to scale the fonts larger. All newer monitors now have higher resolutions. Mine is 1920x1080. Windows lets me adjust the font size to 125% so it is more readable (or even to 150% if I wanted to). Adobe should have the same adjustment capabilities within PSE. Had I known the fonts were so tiny and not adjustable I never would have purchased PSE 8. I have no other program where the fonts are so tiny and contrast so poor.
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Dave Mayer

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Adjusting the Windows font size/scaling on my Lenovo Yoga2 Pro with 3200x1800 display (running Windows 8.1) has no effect on the text sizes in the Photoshop Elements user interface. Adjusting screen resolution to a lower resolution also has no effect on the text sizes in the user interface.

This behavior makes me speculate that Photoshop Elements is reading the hardware resolution/dpi and it never takes into account the actual font sizes and screen resolutions set through software (i.e., through Windows). Seems like a serious programming design flaw or bug.
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John R. Ellis, Champion

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Note that changing the screen DPI has been available for many years, since Windows XP. Microsoft user-interface guidelines have, for many years, called for developers to support and test their applications at different DPIs. Complaints about PSE's readability on modern screens have been frequent since at least PSE 6.
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Trevor -

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I think it is very unfortunate that you do not provide a "patch" fix for the missing menus in PSE9! Customer support wanted to charge me to "fix" this issue before I found after much searching that it has to do with simply scaling everything back to 96 dpi in my Windows 7. I'm sure most are using a larger monitor these days anyway, thereby using larger scaling, so how was this an oversight in programming and not addressed prior to PSE 9's release in the first place? And, why isn't there a patch for all of us who already paid good money for this version instead of forcing us to buy another version to get what should have been done correctly the first time?! This shows your lack of quality control in version releases. Unfortunately, I have purchased every other version of PSE since it first came out, but there is always a stupid glitch/oversight in each version and I won't be a continued customer of Adobe for much longer if this continues. This is another example of corporate America putting fraudulent crap on the consumer and leaving us to pay for it with very little support from you to back it up. I'm very busy and have very little time to be calling your support center so 90 days is sometimes not enough and I find it appalling to be paying for your programming mistakes!
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Lu-Khon Mai

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I recently bought a Lenovo Yoga 2 Pro ultrabook. It has a beautiful 13" screen at 3300x1800 resolution (yes, that's the correct resolution). Windows 8.1 is set to display all text and items (icons, buttons, etc.) at the "Larger" scale and everything has been great thus far with all my Windows apps in desktop mode. Then I bought PSE12 just now only to find out that it isn't a High DPI aware Windows application! All the dialogs and buttons are tiny and barely readable. It's practically unusable! I searched around and some CS owners are saying there's a "Large" text option in preferences, but I don't see it in PSE12.

It sounds like this has been a feature request from PSE customers since PSE6, but Adobe hasn't done anything about it. I've been a PSE owner since PSE7, but this will be my last purchase. I wish I could return PSE12 and get my money back, but unfortunately I bought it from Amazon Software Download and they don't refund digital purchases.
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Dave Mayer

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I have the Yoga2 Pro as well. Adobe's lack of support for high DPI is extremely poor customer service. I guess I will be looking for an alternative too.
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Oliver Wirkus

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Same problem as Lu-Khon Mai.
Lenovo Yoga 2 Pro is an excellent ultrabook. Most software is running perfect with the HighDPI display.
Unfortunately PSE11 has a bigh display problem. Menus, dialogs and fonts are much too small.

Why can't Adobe fix this? Software like PSE will benefit much from HighDPI displays?
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Dave Mayer

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Ditto. If you look at the beginning of this thread it will show that Adobe has recognized this issue for at least 3 years and they said they were considering adding high dpi display support. Since there has been no progress in more than 3 years I can only conclude that they have decided it is too expensive to fix the problem (as long as people keep buying the software).

Adobe really needs to give a status update on their efforts to incorporate support for high DPI monitors. Is it nearly complete, is it delayed, have they given up. Just answer the question: When will high DPI display support be available (either as a patch or in a new version). Without that kind of open communication we can only speculate that it may be another 3 years (or much longer) before the problem is solved. Seems fairly clear that the only viable alternative today is to look for alternative software.
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Dave Mayer

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I just have a simple request and a few questions for Adobe. Please provide a status on the support for high DPI displays. Are you working on a fix? When will it be available? Will it be a patch to existing versions of Photoshop Elements, or will it require upgrading to the next release of Photoshop Elements?

Thank you for your assistance with this matter.
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Dave Mayer

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2014/8/5 and still no response from Adobe.
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Oliver Wirkus

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I recently bought a Lenovo Yoga 2 Pro. An excellent ultrabook with an awsome screen (3200 x 1800).

Most software scales just fine with this HighDPI display.

Unfortunately my PSE11 does not. Menus, Fonts, Dialogs, ... are not scaled correctly and so the UI of PSE11 is almost unusable. Menus and dialogs are displayed unscaled and look way too small to be read.

I really can't understand, why Adobe does not fix this! A software like PSE benefits much from HighDPI displays. Just think on editing photos with a screen resolution of 3200 x 1800 pixels.

My question to Adobe - and I want a reliable answer now: will the next version of Photoshop Elements support HighDPI displays correctly?
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Dave Mayer

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Don't expect any kind of meaningful answer (or an answer at all for that matter). See my post from 5 months ago that received no response. Adobe claims they have a fix in Photoshop (not Elements), but most users claim the fix does not address the problem.

I have a Yoga 2 Pro and love it, but I'm afraid Photoshop and Photoshop Elements do not work properly on this PC (or any PC with a high DPI display).
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Harald Lindloff

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This reply was created from a merged topic originally titled HIDPI support for Photoshop Elements 13 Editor.

I have Photoshop Elements 13 installed. While the HiDPI scaling for the menues has been corrected in the Organiser version 13, but the problem still exist in Editor version 13. The letters are fare to small on my 2560x1440 Monitor.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
200% scaling for HiDPI monitors is supported in Elements 13 on displays with a resolution of 2048 x 1536 or greater.

The Surface Pro 3 has a monitor resolution of 2160 x 1440 (the vertical height is too short to support 200% scaling of some dialogs). The Elements team is looking into the possibility of supporting 200% on a Surface Pro 3.
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Bobbie Gusnard

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This reply was created from a merged topic originally titled Make the icons larger so they can be read.

Icons are too small.
Running Windows 8.1 on a Levono Y510P Laptop. It is a 17". Working with Photoshop Elements 13.
Screen is set to Reslution 1920 x 1080
Even tried setting the Change Size of All Items to 150%
Not even that made the Icons or any wording arount the picture large enough to easily read.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Elements 13.1, which was released yesterday, provides manual control for settings 200% scaling for HiDPI:



Choose Help>Updates... to install the update.
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ZC88

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This reply was created from a merged topic originally titled Increase User Interface (UI) font size.

How do I change the User Interface (menu) font size. I've searched the internet and the Adobe site and can't figure out how to do it. Also read the information at this link:

http://feedback.photoshop.com/photosh...

Thank you!
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Lois Frampton

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This reply was created from a merged topic originally titled Windows10 Elements 13 menu typeface too small on Dell XPS13.

I cannot use Elements 13 on my new Dell XPS13 with Windows 10 because the type size for the menu items, tools, and RAW editor are far too small. The descriptors for the sliders in the RAW editor are so small they are barely visible.

some of the screens on the Adobe website don't work either, but in this case the type is too large.
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m juhl

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This reply was created from a merged topic originally titled ELEMENTS 12 UI small on my high resolution display.

Mine installed and displays but the interface is so small that I cannot work...WHY IS ADOBE TAKING OUR MONEY FOR ELEMENTS 12 WHEN IT DOENST WORK. THIS IS AN OUTRAGE. IN ADDITION TECH SUPPORT PASSED MY OFF TO FORUMS BECAUSE THEY HAD NO HELP FOR ME. GO FIGURE!!!!!!!!

Note: This conversation was created from a reply on: Elements 12: Can't install on Windows 8.1.