elements 12 no longer saving my edits...

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  • Updated 4 years ago
  • (Edited)
My photoshop elements no longer saves the editing I do to the pictures. After I edit and hit save or save as, then okay, there is no bar that says "Edit in Progress" and the picture remains as it was originally in the organizer. Any ideas? I have the latest version (12) and it worked for the first two months but now it no longer saves... just once in a while. Thanks for any help you can give..
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Philip Klumpp

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Posted 4 years ago

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Philip Klumpp

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how can I chat about this with a real person?
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Chris Cox

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Call Adobe Technical Support, or use the online chat with technical support.
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Philip Klumpp

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The Adobe Technical support will charge me $39.99 to talk wiht them since it is Photoshop elements. Honestly I am very frustrated as it is only a few months old. And how do I get to online chat with technical support? I have spent hours on this and there is no way they will help at all without paying the 39.99. Thanks for your help... I will try the online chat if you tell me how to get into it..... Very disappointed with Adobe Photoshop Elements. I have used it for years but this time they have not been helpful at all......
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Philip Klumpp

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Can someone please help me with this problem? can I talk with a real person? The last time I talked with someone they said that others were having the same problem and they would call me back when they figured it out. No one ever called. I changed the hard drive on my computer thinking that might solve it but it did not. Please help.....thanks.