Elements 9 keeps crashing

  • 1
  • Problem
  • Updated 6 years ago
  • (Edited)
Photoshop 9 Elements crashes when clicking on EDIT on the Welcome page. Im running a PC and have already successfully downloaded the most recent update. The crash report is as follows:

Problem signature:
Problem Event Name: APPCRASH
Application Name: PhotoshopElementsEditor.exe
Application Version: 9.0.3.0
Application Timestamp: 4d906921
Fault Module Name: ScCore.dll
Fault Module Version: 4.1.23.7573
Fault Module Timestamp: 4b915b01
Exception Code: c0000005
Exception Offset: 0002287c
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Help please!
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John Knuf

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Posted 6 years ago

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Ken

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Are you using multiple monitors?

Ken
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John Knuf

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Yea I have 4. I was using 2 for the longest time and it was fine, but just upgraded to 4
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Ken

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There have been a few problems reported using multiple monitors. Try searching this forum and the PSE user forum:
http://forums.adobe.com/community/pho...
for that and see if any solutions offered work for you.

Ken