Elements Organizer: Issues after OS X 10.7.x (Lion) update

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  • Updated 7 years ago
  • (Edited)
I recently upgraded to OS Lion on my iMac i3. Prior to the upgrade PSE 9 worked flawlessly. Now, I am unable to view the photos I upload into the viewer. PSE 9 both editor and viewer have constant hang-ups and I have to do force quit every time. I was really disappointed when I called Adobe for some basic assistance on this issue they refused to help since I don't have PSE 10. Sorry, but I can't buy software every time the version changes.

I am wondering how to fix this issue or if I need to resort to iPhoto. Thanks!
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Christopher Pertelesi

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Posted 7 years ago

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Brett N, Official Rep

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If you installed Lion over the top of your previous version of the OS, we've often seen this corrupt files within our programs, part of this is due to changes in file permissions.

Start by recreating the Elements application preferences, this is the most common cause of poor behavior after a Mac OS update: