Photoshop Elements 9 Freezes and Crashes on MacOS 10.7

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  • Updated 6 years ago
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Is there a fix for the freeze issue I am experiencing when clicking on a photo in my catalog using Photoshop Elements 9. I installed it on Lion. Worked fine on Snow Leopard. The app freezes and then crashes every time. I enable Java like Adobe recommends. This product is a waste of money if I can't get it to work. If a fix is not found I am never buying another Adobe product again. Lion has been out for awhile now. I installed all Photoshop Elements 9 patches and it still crashes.
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Ursula Sundre

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Posted 6 years ago

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Chris Cox

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If an app crashes on MacOS, it'll freeze for several seconds while the OS generates a crash report.

Do you have the crash report (the very long, detailed text file you get from the "show details" button) and could you post it here so we can see why it is crashing?
If you don't have one from a current crash, you can look in ~/Library/Logs/Adobe/LogTransport/Photoshop Elements 9/... or ~/Library/Logs/CrashReporter/...
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Ursula Sundre

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I do have the crash report. I e-mailed it to you. I would rather not post it on the Internet for security reasons. Have you had a chance to look at it? Thank you.