Photoshop elements 9 crashes frequently. Any ideas?

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  • Updated 7 years ago
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arnold

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Posted 7 years ago

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Photo of Chris Cox

Chris Cox

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Not without more information.

What platform?
What OS version?
What are you doing when it crashes?
What does the crash report say?
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arnold

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Thanks for you quick response

Platform - PC
OS - Windows 7
When it crashes i get the a error message - probably from windows - it gives three options - 1 close program and let windows try to find solution 2 wait for response form program 3. close program
i recently upgraded to windows 7 and had to reinstall PS elements 9 and it was happening frequently while i was re-loading photos into albums and then trying to create new albums.
sometimes after importing some of the pohotos it stops and crashes or while manipulating photos for inclusion into albums. as i am writing it just crashed after importing 54% of a folder but upon a second try it worked
I just had an album open and clicked on a picture and after a long period it crashed.
I tried reinstalling the program but maybe i need a better procedure

Thanks again for answering my question, and by the way i love this program
Arnold