Photoshop Elements 8 Editor: started crashing

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  • Updated 6 years ago
  • (Edited)
I bought a tablet not long ago in christmas, and it came with photoshop and a serial number. I used it, but now today it doesnt work, I made an Adobe ID and it still wont work, I never got the message that I was supposed to make one before 7 days. I'm very disappointed, and I think it's not right for it to be 7 days, it never told me that, and I really am mad. It stops working the time I use it most? Please make it work. I simply tried EVERYTHING I knew I could.
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Pie Face

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Posted 6 years ago

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Chris Cox

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What exact error message do you get when launching the software?
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Pie Face

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http://i1173.photobucket.com/albums/r... That is a snapshot of the problem.
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Pie Face

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Photoshop Elements has stopped working
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Pie Face

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Well, I don't know the OS version, by what you mean. It crashed after I made a drawing, and downloaded a game called "ToonTown"
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Chris Cox

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We don't know - we still don't know where it is crashing - you still haven't given us much to go on.

You don't know which OS version you're using? Well, it's some version of Windows - see what it says in the start menu.
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Pie Face

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My computer is a Lenovo b570 model name 1068. I have been getting some message everyday from norton saying something needs to be re activated. I cant do that because I no longer have my product serial number. I'm willing to ask my parents to call best buy, but I'm not sure what its referring to.
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Pie Face

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Oh also, when I click Edit it closes then opens. Sometimes i have to click it many times to open it.
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Pie Face

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Should I give a little more information? I'm trying my best